
Norm Reeves Honda Superstore Irvine
Irvine, CA

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Honda Accord Recall Took my car in because I received a notice in the mail about a recall on Honda Accords regarding an issue with the battery sensors. Took my car in because I received a notice in the mail about a recall on Honda Accords regarding an issue with the battery sensors. More
Buying Honda Civic I was very happy with the experience! Straight foreword sales man, good deal. Friendly and very fast it getting things done! Meysam was very professio I was very happy with the experience! Straight foreword sales man, good deal. Friendly and very fast it getting things done! Meysam was very professional knowing exactly the minor difference between models and gave great advice of which one to chose. More
Quick and Easy - no games! What a great experience. Received a internet quote on a new CRV Touring and after emailing back and forth a few times with Alex to negotiate price an What a great experience. Received a internet quote on a new CRV Touring and after emailing back and forth a few times with Alex to negotiate price and finance rate, I was told by a few "experts" that there must be something missing because the price was too low! I was warned that when I went into the dealer, I may find a "bait and switch" situation with the car not being there - or extra fees added on, etc. I was fully prepared to walk out if any of these things started to surface. But - to my welcome surprise - everything was exactly as agreed upon in the emails! Alex was on vacation, so Quincy was given all of the information. Quincy was wonderful and explained every bell and whistle in the car (and there are lots of them!). We were in and out with a new car in just over 2 hours... quick, easy, no surprises! I will definitely go directly to Norm Reeves Irvine in the future - and Quincy will be my first call the next time I'm looking to make a car purchase. More
Norm Reeves Excellent Job, we would like to thanks Mr. Raffy Navas for referring us to this Company. The Car is so Nice and we appreciate the smoothness of this c Excellent Job, we would like to thanks Mr. Raffy Navas for referring us to this Company. The Car is so Nice and we appreciate the smoothness of this car when we drive it. More
Ok Experience Overall my experience was average. The entire process took about 3 hours. Alex presented himself professionally in going over my lease-end options but Overall my experience was average. The entire process took about 3 hours. Alex presented himself professionally in going over my lease-end options but was very aggressive when it came to negotiating. At one point I heard him tell another customer that the 0 down payment option was just a tactic to get people in the door, which I thought was very unprofessional. The finance manager (Rick) did a good job walking me through the paper work but was extremely pushy when it came to adding additional features to my plan. I thanked him for the suggestions and mentioned that I wasn't interested but he continued to insist and even told me that it would be a bad idea on my end not to get at least one option. At the end of the day, I believe that I got a fair price on my Civic but was not entirely satisfied with my experience at Norm Reeves Honda in Irvine More
Thank you Amir! Came in to get my first new car and Amir Nazari made sure that it was good experience. He was very friendly and made sure I made the right choice and Came in to get my first new car and Amir Nazari made sure that it was good experience. He was very friendly and made sure I made the right choice and understood all the features in my new vehicle. Thank you Amir! More
Came in for oil change and tire rotation Service was great, would appreciate if the dealership offered better coupons to aid in cost. The estimated time was accurate and everyone was very cou Service was great, would appreciate if the dealership offered better coupons to aid in cost. The estimated time was accurate and everyone was very courteous. More
Great Dealership Thanks Joe for your assistance, Hope to see you next time. Try this dealership, they will take care of you with the best rate. Daniel Thanks Joe for your assistance, Hope to see you next time. Try this dealership, they will take care of you with the best rate. Daniel More
Excellent Brett did an amazing job in assisting me and getting me out on a good time. I like having the flexibility of just being able to have my time managed v Brett did an amazing job in assisting me and getting me out on a good time. I like having the flexibility of just being able to have my time managed very well. His name wasn't listed either. More
Repair of our Clarity Our fuel cell Clarity had a hydrogen tank issue that was preventing it from fueling. The dealership gave us a free rental during the 55 days we waited Our fuel cell Clarity had a hydrogen tank issue that was preventing it from fueling. The dealership gave us a free rental during the 55 days we waited for the tank to arrive from Japan. We were kept updated by text and email during the process. All the people we interacted with were very friendly. More