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Norm Reeves Honda Superstore Irvine
Irvine, CA
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Leased a Honda Pilot EX-L recently from Norm Reeves Leased a Honda Pilot EX-L recently from Norm Reeves Honda Irvine. Daniela and Leo Reza were the people who helped me with my lease. Cant forget t Leased a Honda Pilot EX-L recently from Norm Reeves Honda Irvine. Daniela and Leo Reza were the people who helped me with my lease. Cant forget the sales manager who I never got to meet thank you as well. I informed her as to what car and payments I am looking for. Since I had done my leg work and I had the numbers already coming to an agreement took some time but that's just how the game is played haha. Daniela is an amazing person she was upfront about everything no bait and switch or sweet talk me into coming in the dealership. There was no pressure from them just to make the sale. Spoke with Daniela for 20-30min and the next day we sat down with leo and made the purchase happen. I had contacted Ocean Honda and Diamond Valley Honda and provided them same exact numbers. The gentleman at ocean honda told me the payment I am looking for I would need to put 8K down. Sorry but this isnt 1999 we have this thing called the internet. That's all I gotta say Diamond Valley Honda just gave me all the discount which I KNOW I dont qualify for. Just to bring me in and tell me oh you dont qualify for the following discount. Bait didnt work. Norm reeves honda Irvine made a smooth transaction. Coming from 2018 dodge challenger which was our family car and driving with my 9 month old daughter is not the best car. My wife loves the car and my daughter even though she's only 9 months we see it and hear her excitement being in a open car and she can see outside the windows. Thank you everyone at Norm Reeves Honda Irvine. More
Very good sales man. Helped a a lot with car information and made us feel comfortable with purchase. Very helpful and polite we would return for service there again and made us feel comfortable with purchase. Very helpful and polite we would return for service there again More
Kasem was seriously amazing. The moment he greeted me I instantly had good vibes from him and could tell he wanted to help me out instead of sell me a car. Cared more about my needs than the sale and then instantly had good vibes from him and could tell he wanted to help me out instead of sell me a car. Cared more about my needs than the sale and then went above and beyond to get me a perfect vehicle for me. Nicest most honest person ever. It shows a huge reflection on the company that they only have the best people working for them. Thanks again for my amazing car I can’t be more grateful!! More
VERY FRIENDLY AND PROFESSIONAL KASEM WAS VERY PATIENT, FRIENDLY AND PROFESSIONAL. HE IS VERY PERSONABLE WHICH MADE IT A MORE COMFORTABLE BUYING EXPERIENCE. ALONG WITH JAMES AND GUS KASEM WAS VERY PATIENT, FRIENDLY AND PROFESSIONAL. HE IS VERY PERSONABLE WHICH MADE IT A MORE COMFORTABLE BUYING EXPERIENCE. ALONG WITH JAMES AND GUS WHO PUT THE DEAL TOGETHER AND MADE IT HAPPEN! THANK YOU!! More
Was recommend from someone else and everyone excited my expectations Great customer service from beginning to end. Everyone is really polite and helpful, had a great experience. expectations Great customer service from beginning to end. Everyone is really polite and helpful, had a great experience. More
Kasem was very polite and professional. He was also very patient and he made buying a car easy for my family and I. He is a very hard worker and seriously knows what he’s doing. patient and he made buying a car easy for my family and I. He is a very hard worker and seriously knows what he’s doing. More
Car was totaled and I came in planning to buy a used Honda. Edgar ended up getting me an amazing deal on a brand new Honda for roughly the same price as the used. Buying a new car is very stressful but Honda. Edgar ended up getting me an amazing deal on a brand new Honda for roughly the same price as the used. Buying a new car is very stressful but he helped guide me through the process and was honest and up front. Drove of the lot and felt in a week I got a great deal. More
CR-V Purchase We was recommended to Norm Reeves Superstore by AAA. We have dealt with other Norm Reeves stores, who are always top quality, but this was our first We was recommended to Norm Reeves Superstore by AAA. We have dealt with other Norm Reeves stores, who are always top quality, but this was our first dealing with the Irvine store. Everyone We spoke with were extremely helpful. Edgar was outstanding. He worked hard to find the particular vehicle we wanted. Once we found it, he walked us through the purchase process, which we found very fair. Edgar was very knowledgable about all of the electronic features in the vehicle, something that a baby boomer has issues with. He took his time to make sure we understood how each item worked. I am so happy Edgar was our salesperson. He is a fine asset to the company. Thank you Frank and Christy Canin More
Edgar went above and beyond to help us get the vehicle we were looking for, we went to other dealers and all they did was play games. I was hesitant to make the drive to Irvine because I didn't want to go th were looking for, we went to other dealers and all they did was play games. I was hesitant to make the drive to Irvine because I didn't want to go through the same thing. All I can say is that it was well worth it. Everyone there was excellent. The minute we walked in we can see the difference in customer service. I would definitely recommend them to my friends and family. More