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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

January 21, 2018

Mo is the best ! I worked with Mo on 2 deals all within weeks...1st was a 1.5 Sport...then I had that car in for Alarm service and test drove a 2.0T Sport and fell in More

by rpaccordsport20t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett in Service is the best too !, Garrett Milton, Lucian Paris, Sam Abdel, Mo Malek, Darrell Fields
Jan 22, 2018 -

Norm Reeves Honda Superstore Irvine responded

Wow! So happy to see that Mo took great care of you on multiple occasions. He's an all-star and always making sure customers go home happy. We'll be sure to share this with him and our team and should you ever need anything, please don't hesitate to let us or Mo know!!! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 20, 2018

The best experience I had at a dealership. I had a great experience in getting a brand new car at Norm Reeves in Irvine. Jim Saber and Rafael Navas were very helpful in getting me into a brand More

by Rogelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas, Jim Saber, Richard Moyer, Sam Abdel
Jan 22, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Rogelio, It's a team effort here and we're so pleased to see our team worked hard to get you into the Honda you deserve. Thanks for this great review and for choosing us here at NR Honda Irvine. We hope you're loving your new vehicle and we look forward to providing you with this same great service for years to come! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 20, 2018

Car Maintenance Recently went to Reeves Honda in Irvine for scheduled maintenance on my Accord. Josue Ortiz was the Service Advisor, he was very professional and cust More

by Roland619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ortiz, Josue
Jan 22, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Roland, Thanks for this quality review and for choosing us here. It's a pleasure to see that Josue took great care of you and your Accord. We hope it's running just like new and we can't wait to see you here at your next service visit. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 17, 2018

Jacob was amazingly helpful My car battery was having trouble and Jacob helped me get it replaced under the warranty. He was patient and explained everything to me. It was a grea More

by dbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rogers
Jan 17, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're disappointed to hear about your battery but pleased to see that Jacob worked hard to get you a new one at no cost. We hope your car is running just like new and please let us or Jacob know should you have any questions about your vehicle's service needs! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 14, 2018

Great service David was very helpful, so was the manager that helped, we told them about our budget and they worked with us to help us stay within our buget. We got More

by Carlos50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Salazar
Jan 15, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Carlos, We appreciate both your business and you taking the time to leave this review. It's a pleasure to see that David took care of you and helped get you into the vehicle you deserve. We hope it's treating you well and we hope to work with you for years to come. Please let us or David know should you ever need anything. Always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 13, 2018

Simply the "Best" Darryl Best provides the most friendly, efficient car buying experience possible. Do yourself a favor and see Darryl when looking for a new vehicle. More

by Rws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D Best
Jan 15, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks so much for this review and for choosing NR Honda Irvine. Darryl is a great member of our team and we're so happy to see he took such great care of you. We hope you're loving your new vehicle and hope to work with you again very soon. Take care!! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 13, 2018

Awesome Hi Bryan Kerr, First of all, thank you for the no pressure, friendly and helpful approach in assisting me to select a car that's comfortable and affo More

by Avalos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jan 15, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Ken, Bryan is awesome and we're so lucky to have him on our team. It's no surprise that he took great care of you and made sure your experience was your best one yet. Welcome to our NR Honda Irvine Family and please let us or Bryan know should you ever need anything. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 11, 2018

Omar, David, Alex -- The A Team Leasing the Clarity was the most enjoyable experience, as far as car dealership experiences go :( David and Omar were pro-active in getting my busines More

by tisClear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasim? not sure if I spelled it right., Alex Nazer, David Salazar, Omar Lodin
Jan 12, 2018 -

Norm Reeves Honda Superstore Irvine responded

It's a team effort here and we're so pleased to see that our team worked hard to get you behind the wheel of a new Clarity. It's a tremendous vehicle that we know you'll love driving for years to come. Thank you so much for choosing us here at NR Honda Irvine and please don't hesitate to let us know should you need anything. You're family!!! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 06, 2018

Thanks! It looked pretty busy Friday morning and I had no appointment but Dom got me in and out quick!!! Thank You, much appreciated. Definitely returning for More

by Joerad67
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
Jan 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Joe, It's a great pleasure to read this and see that Dom got you in and out in a timely manner. We hope your vehicle is running just like new and we look forward to seeing you at your next service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

December 27, 2017

Cooper Mugg is an unprofessional Lying Snake!!! So I had made up my mind in purchasing a car from Honda so I stopped by this dealership because I read the reviews on it I was helped by a young man b More

by HondaFTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Robinson , Cooper Mugg
Jan 10, 2018 -

Norm Reeves Honda Superstore Irvine responded

Cooper and Jacob are two of our very best employees, which is why this so confusing to read. I'd like to learn much more about what transpired and hopefully help provide a solution. I look forward to speaking with you. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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