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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

February 03, 2018

Complimentary maintenance service Great service on my first maintenance service on my 2017 Honda Civic Hatchback. Service advisor Brett Petrikas was very helpful and advised me on all More

by Msnet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett Petrikas, Service Advisor
Feb 05, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi J Morton, Thanks so much for both this review and your business. It's a pleasure to see that Brett took care of you and your Civic. We hope it's running just like new and we can't wait to see you here at your next service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 01, 2018

Great Customer Service and PLeasant Experience I got a 2018 Honda CR-V EX last night from Omar Lodin and D Bets. They made my car leasing experience enjoyable and painless. I got the right vehicle More

by Aksana R Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D Best, Omar Lodin
Feb 01, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Askana, Congrats on your new CR-V and welcome to the NR Honda Irvine Family! We're ecstatic to see that Omar worked hard to get you into a new SUV. Hope you're loving it thus far and we'll see you here when your husband's ready for a new Honda! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

January 31, 2018

Fast and Efficient; veterans of their practice This was the fourth vehicle leased from this dealership and I keep coming back because of the professionalism of the organization. Jim Saber was a sta More

by M. Kelly
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Kevin Marks
Jan 31, 2018 -

Norm Reeves Honda Superstore Irvine responded

Wow! Thanks so much for your loyalty to us here and for being a part of our NR Honda Irvine Family. We love having you as a valued customer and can't wait to continue working together for years to come. Hope your newest vehicle is treating you well and we look forward to working with you again soon. Hope all is well. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 30, 2018

Great first experience! After coming from a different Honda that wasn’t willing to negotiate with us, it was nice to come to Norm Reeves and be helped right away. Kasem was a More

by Kanabella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah, Sam Abdel
Jan 30, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a pleasure to read this and see that Kasem and Sam were able to provide you with an experience you couldn't receive elsewhere. We hope you're loving your new Civic thus far and should you ever have any questions, please let us, Sam or Kasem know. Always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 30, 2018

Quick and painless Sebastian was really good and the manager, Ed was amazing. This is our third car I’m getting and my family have gotten 5 cars from this place. I hig More

by Daudmohmand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hassanzada, Sebastian Kavoosi
Jan 30, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Sebastian and Ed are both great assets to us here and it's no surprise to see they went above and beyond to ensure you had the best experience possible. Thanks for this great review and congrats on your new vehicle. Hope it's treating you well and hope to see you here at your first service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 28, 2018

Great Experience! Very Happy! I just leased my 3rd Honda Civic from Norm Reeves Honda in Irvine. Jim Saber sold it to me. He was very kind and very knowledgeable and I would defini More

by maryam afshari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jan 29, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Maryam, Thank you so much for your loyalty to us here! We love having you as a valued customer and member of our NR Honda Irvine Family. Hope your newest Civic is treating you well and we'll see you here at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 28, 2018

Bryan Kerr was AMAZING! Bryan was beyond helpful! Walked me through each step of the way. I had never bought a new car completely on my own before and he made the whole proce More

by MichelleCMcC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jan 29, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Michelle, Congrats on your new vehicle and welcome to the NR Honda Irvine Family. We're so pleased to see that Bryan took great care of you and got you into the vehicle you deserve. Hope it's treating you well and hope to see you here at your first service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 28, 2018

Brian Kerr is the best salesman! Brian went above and beyond to make my car buying experience easy and efficient. He is very knowledgeable and pro-client. I highly recommend him. Love More

by Randib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jan 29, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Randi, The Clarity is an awesome new vehicle that we know you'll love driving for years to come. We thank you for choosing us here and we're pleased to see Bryan took great care of you. Welcome to our NR Honda Irvine and we look forward to many more years together. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 25, 2018

My experencie was amazing! Adam approached my boyfriend and I, in a good welcoming attitude. He helped us alot with my situation with the previous honda I had. My situation was More

by Rosa&pedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barragan
Jan 26, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Rosa and Pero, Thanks so much for this 5-star review and welcome to the NR Honda Irvine Family. We're so pleased to read this and see that you had a great car-buying experience with Adam. He's an all-star and always going above and beyond to ensure customers go home happy. We hope you're loving your new car and can't wait to see you here at your first service visit. Hope all is well!!! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

January 21, 2018

perfect This is the best Honda dealership around. I'll never go anywhere else and I'll probably stick with buying Honda just because I wouldn't want to buy fr More

by m.a.nabiyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jan 22, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, You're family now and we're so happy to see that Jim worked hard to get you into a new Civic. It's an awesome vehicle that we know you'll love driving for years to come. Thanks so much for both your business and this review and we hope to work with you again very soon. Take care!! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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