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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

February 16, 2018

Fantastic Experience! Darrell and team were great in assisting me in purchasing my new CRV. I've owned with Honda for 10 years and I am happy to stay within the Honda famil More

by marissanl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fields
Feb 19, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Marissa, Congrats on your new CRV! Darrell is a huge part of our success here at Norm Reeves Honda Irvine, and we can't wait to tell him about your positive feedback. Please feel free to call or stop by if any questions or concerns come up in the future! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 15, 2018

Great customer service Anthony Hensley was polite, professional and made it a great buying experience. I love my new CRV. I recommend working with him to anyone who is in th More

by Redbaron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hensley
Feb 16, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new CR-V and welcome to the NR Honda Irvine Family. It's a great SUV that we know you'll love driving for many years and we're happy to see that Anthony worked hard to get you behind the wheel of one. Thanks for this 5-star review and we hope to see you again soon. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 14, 2018

Great service Had a great experience with this Honda dealership. Edgar was amazing and he went above and beyond to help me get my used Honda Pilot! More

by Dani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Feb 15, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Dani, Edgar is awesome and we're so pleased to see that he worked hard to get you behind the wheel of a Pilot. It's a great SUV that we know you'll love driving for years to come. Thanks for this 5-star review and should you have any questions about your Honda, please let us or Edgar know. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 11, 2018

Easiest buying experience in history Purchased a new car from Garrett and Connor after only speaking to them once each over the phone. We have two loud and crazy kids so they ran our cred More

by Mecheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Milton, Alex Nazer, Edgar Galindo, Connor Gilligan
Feb 12, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Here at NR Honda Irvine, it's a team effort and we're so happy to see that our team worked hard to get your family into a new vehicle. Thanks so much for both your review and business and please don't hesitate to let us know should you ever need anything. You're family now. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 09, 2018

Excellent company and great service I had great experience with this company and the great services that staff members gave me, specially Jim Saber and Sam Abdel had a great personality, More

by sogand_lotus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Sam Abdel
Feb 09, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Sogand, We couldn't be more pleased to read this and see that Jim went above and beyond to ensure your experience here was a great one. He's an outstanding asset to us here and always making sure customers go home happy. Thanks so much for choosing us here and please don't hesitate to let us or Jim know should you ever need anything. You're family. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

February 08, 2018

Great people make all the difference Everyone worked in sync to provide a great experience, great value & a justifiable reason to be loyal. Raffy is all about the guest, Brad is a hands o More

by Mbzjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas, Tom Lowery, Richard Moyer, Ed Hassanzada
Feb 09, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a team effort here and we're so pleased to see that our team went above and beyond to ensure your experience was a great one. Thanks so much for both this business and review and for being a part of our NR Honda Irvine Family. Hope all is well and looking forward to serving you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 08, 2018

Awesome Service Thanks for quickly helping with my car service! Dominick was my service guy and he did a great job helping me understand what is going on with my veh More

by Michelle R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
Feb 09, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Michelle, It's a pleasure to read this and see that Dominick got you in and out in no time. We hope your vehicle is running just like new and look forward to seeing you here at your next service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 08, 2018

oil change Thanks for quickly helping with my car service! Diego De La vega was my service guy and he did a great job helping me It was done quick. Thank you More

by jawid101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Feb 09, 2018 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for this review and your business. We're happy to see that Dominick helped you and got you in and out in a timely manner. Hope you're enjoying your car and hope to work with you again in the near future. See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2018

Great Service Thank you for such a great “welcome” to your firm! The gentleman who greeted us (Andy) on 2/5 & 2/6 ) was so friendly, kind, and referred us to (Tom More

by Frank-N. Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Brett and Andy , Tom Lowery
Feb 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Frank and Suzie. Thanks so much for this tremendous review and welcome to our NR Honda Irvine Family. It's a team effort here and we're so proud to see that our team worked hard to ensure your experience here was a great one. Thanks for choosing us here and please don't hesitate to let us know if you ever need anything. You're family! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 07, 2018

Very bad experience with the advisor Jacob Jacob advised me four new tires, charged me six hundred dollars and two weeks later I got two punctures in two different tires in just three days..... More

by Farzaneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Rogers
Feb 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Farzaneh, We're disappointed to see that you've been experiencing issues with your tires. We understand your frustration, as vehicle safety is of the utmost importance to us. I'd like to speak to you about this further and help provide a solution. Please contact me at your earliest convenience to discuss this. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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