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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

March 29, 2018

Received what was advertised! Bryan contacted us after I had done an internet price request for a 2018 Accord. He sent me a price. I was pleasantly surprised, but skeptical, read More

by Disarmed without a fuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Mar 30, 2018 -

Norm Reeves Honda Superstore Irvine responded

We are so happy that Bryan was able to take care of all of your needs and we're proud to have him on our team. Thank you so much for choosing us, and please stop by in the future to let us know how your new Accord is treating you! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 28, 2018

Excellent service Darrell was very professional, knowledgeable and helpful. He worked with me in order to give me a great deal on the car and financing. I also apprec More

by Luis M Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fields
Mar 28, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi, Customer satisfaction is our main goal, and it pleases us to hear of your experience! Thank you so much for choosing us, and please stop by in the future to let us know how your new vehicle is treating you! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 23, 2018

Easiest time buying a car Jim Saber was super pleasant and patient. He tried to help us the best he could and I never once felt pressured. He was very attentive to our questi More

by Jesus L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Ed Hassanzada
Mar 26, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi, It was a pleasure to hear that our team helped make your car-buying experience both enjoyable and easy! We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 21, 2018

Excellent service Service Advisor, Josue Ortiz was very professional and knowledgeable friendly and took care of me, I always wait for him to be available when I take m More

by Rudy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Ortiz, Service Advisor
Mar 22, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi, We're so happy that Josue was able to take such great care of you and your car! We're here for all of your vehicle needs! We hope to see you in the future! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 15, 2018

Great Follow up I brought my vehicle service and Jon Mandujano and Diego de la Vega were amazing. Jon presented different option whether to keep my current vehicle or More

by Vgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega, Jon Mandujano
Mar 16, 2018 -

Norm Reeves Honda Superstore Irvine responded

It's so great to hear that Jon and Diego provided you with a pleasant experience the last time you came in! We're so grateful that you took the time to let us know how we're doing and we look forward to serving you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 15, 2018

Great experience I just bought a Honda CRV EXL from this dealer , Bryan was just amazing accommodating to all my needs and making sure at all times that I was satisfie More

by LmWalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen - Finance , Bryan Kerr
Mar 16, 2018 -

Norm Reeves Honda Superstore Irvine responded

Congrats on your new CR-V! We're so proud of Bryan and Steven and their efforts to ensure that you had the best car-buying experience possible. Please do not hesitate to let us know if there's anything we can help you with in the future! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 14, 2018

SEBASTIAN IS THE BEST~ Sebastian helped my fiancé and I so much the other day with leasing a car. He was so kind, and helpful. Make sure you all ask for Sebastian! More

by hdg4l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Mar 14, 2018 -

Norm Reeves Honda Superstore Irvine responded

We're pleased that Sebastian took such good care of you and made your car-buying experience as seamless as possible. We hope you're enjoying your new vehicle so far and please let us know if there's anything we can help you with! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 11, 2018

Great experience Went to Irvine Honda for my Accord’s first oil change because they gave a coupon for a free one. Despite going in for a free service, Jacob was very p More

by DaveM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rogers
Mar 12, 2018 -

Norm Reeves Honda Superstore Irvine responded

We want you to know how much we value your generous review! We work hard to make service visit here a special one, and we're happy that we've managed to do that for you! If you need anything else down the road, please don't hesitate to call. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 08, 2018

Very good experience Everyone was extremely helpful and nice. I felt at east the whole time and I'm glad I stopped by at this specific dealership. Reza made the whole expe More

by Luis F Hernandez-Higuera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moradkhani
Mar 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

We work so hard to provide our customers with an amazing car-buying experience, and hearing feedback like yours is why we do it! Congrats on your new Civic and we hope to see you at your first service appointment! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

March 08, 2018

Darrell Fields provided excellent customer service for Honda I came in looking for more information on the 2018 Accord Touring in Obsidian Blue about a month ago, and Darrell made sure i receive all the attentio More

by CarEnthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fields
Mar 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

It's wonderful to hear that Darrell provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. We hope you're loving your new Accord and thank you for choosing Norm Reeves Honda Superstore Irvine! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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