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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

June 08, 2018

Good job. He was helpful. Tried to finish the deal on time. Not too bad. Will recommend. More power and cars to be sold in the near future. More

by Ody5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasem Al Salah
Jun 11, 2018 -

Norm Reeves Honda Superstore Irvine responded

Thanks for taking the time to leave this positive review. We look forward to serving you again and thank you for choosing Norm Reeves Honda Superstore Irvine! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 08, 2018

You must have an appointment to get mechanical work done. If you have an urgent mechanical problem, this "superstore" is not equipped to deal with it. It can take 24 hours to get an appt. More

by Stuck in Orange County
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominick Dillon
Jun 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

While we recommend our service customers schedule an appointment, we do accept walk-ins, which is why this is a bit confusing to read. Please contact me when you have a chance, as I'd like to learn more about this. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 07, 2018

Great service at the Irvine Honda superstore Alex Nazer was very professional and personable to deal with. He was very helpful, open and honest in regard to the trim options available to the car More

by tuyen321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Shams Karzai
Jun 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

Providing 5-star service is our main goal, which is why we are so happy to see that you received just that during your recent visit. Congrats on your new ride and we look forward to seeing you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 07, 2018

Excellent service! Pleasant experience for me and my wife. We were impressed with our salesman Reza's friendly, patient and professional attitude. He has continued to of More

by garbb49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moradkhani
Jun 08, 2018 -

Norm Reeves Honda Superstore Irvine responded

We are so happy that Reza was able to take care of all of your needs and we're proud to have him on our team. If you ever need anything, please do not hesitate to stop by and see us again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 06, 2018

Outstanding buying experience I bought a used car and Alex Nazer went above and beyond on helping us get the car we wanted. He was a pleasure to work with and made the experience v More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holland, Alex Nazer
Jun 06, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Jay, It's great to know that Alex and Craig made your car-buying experience so quick and smooth! Thank you so much for choosing us and we look forward to working with you again. Enjoy your new car! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 05, 2018

Wonderful experience on car purchase Sebastian made my experience of purchasing a new car hassle free. The whole process went very smooth and I was very happy with the service and my new More

by Wsohanaki
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Jun 06, 2018 -

Norm Reeves Honda Superstore Irvine responded

Sebastian is a huge part of our team and we are so glad that he was able to give you a smooth car-buying experience. We hope you're enjoying your new ride and we look forward to seeing you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 05, 2018

2nd Car in 11 Years!! This place was extremely professional! Kasem Salah greeted my dad and i right when we pulled up, even before he knew he would be taking care of us he More

by Shanee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Kasem Al Salah
Jun 06, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Shanee, Kasem and Sam are superstars and we can't wait to tell them about your positive feedback! Thank you so much for choosing us, and please stop by to let us know how your new car is treating you. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 05, 2018

My experience with Honda Supetstore I bought my car here and love it! I have since had great service. I would recommend this dealership for those women who want a fair deal! More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Petrikas, Alex Nazer
Jun 06, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Candy, We love having you as a valued member of our family and it pleases us to know that we always provide you with a 5-star experience! Thank you so much for your loyalty and we hope to see you again. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 04, 2018

Very good buying experience Sebastian was patient, helpful and resourceful. We did not go in thinking we will finalize a car the same day, but Sebastian convinced us without bein More

by Raina2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacey Huiser, Sebastian Kavoosi
Jun 04, 2018 -

Norm Reeves Honda Superstore Irvine responded

It's wonderful to hear that Sebastian and Kacey provided you with an outstanding experience and went the extra mile to make sure you got into the Honda you deserve. Please feel free to contact us if you have any questions about your new purchase. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

June 04, 2018

Puchasing new Honda Odessy 18MY EX white in 6/1/2018 It was quite excellent experience. I'm Japanese and my English was not so good. But He was very patient and honest. Thanks a lot! More

by Hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Jun 05, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Hayden, We can't tell you how nice it feels to hear that Sebastian went above and beyond to make sure your experience with us a memorable one. We would like to congratulate you on your new Odyssey and we truly hope that you visit us again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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