
Norm Reeves Honda Superstore Irvine
Irvine, CA

Filter Reviews by Keyword
By Type
Showing 2,392 reviews
Great experience Greg is a great guy. He is very patient and helpful during my purchasing process. I feel quite comfortable doing business there. CR-V is also an zmazi Greg is a great guy. He is very patient and helpful during my purchasing process. I feel quite comfortable doing business there. CR-V is also an zmazing car, I'm happy driving it everyday. More
Great Buying Experience Again It was great experience purchasing my new car again from Honda Irvine. Alex Nazer was knowledgeable, professional and friendly to deal with. He was It was great experience purchasing my new car again from Honda Irvine. Alex Nazer was knowledgeable, professional and friendly to deal with. He was patient, honest and trustable. Thanks a lot! More
Great service! I recently purchased a SUV. Shams Karsai was friendly and patient salesman. He provided excellent service and hassle free buying experience. He m I recently purchased a SUV. Shams Karsai was friendly and patient salesman. He provided excellent service and hassle free buying experience. He made follow up phone calls to assure complete satisfaction. Provided excellent service. More
Beyond 5 Star Service Service received from salesperson Woody Rogers was beyond 5 Stars. Inquired about a specific Honda vehicle and the dearlership had one. Drove up from Service received from salesperson Woody Rogers was beyond 5 Stars. Inquired about a specific Honda vehicle and the dearlership had one. Drove up from San Diego to purchased the Honda vehicle. No hassle, just excellent service from Woody Rogers. More
Excellent service After visiting other dealers I was tired of being hassled so I went online and found Norm Reeves Honda online and contacted for online price on the sp After visiting other dealers I was tired of being hassled so I went online and found Norm Reeves Honda online and contacted for online price on the specific car I wanted. Woody Rodgers got back to me super quick and gave me a fair price without the hassle and answered all of my questions (and there were many of them). When I came in to get the car I was on an extremely tight schedule to get to work and he was literally running across dealership to get all my paperwork etc... in order to get me in and out on time! He went above and beyond to help me get the car I wanted at a great price and he worked super hard to get me to work on time. Woody Rodgers is a fantastic team member and I Highly suggest seeking him out! More
First Car Greg took care of me and got me exactly what I was looking for. He guided me throughout the process of getting my first car here at Norm Reeves Honda. Greg took care of me and got me exactly what I was looking for. He guided me throughout the process of getting my first car here at Norm Reeves Honda. More
Awesome experience! I had a great experience purchasing my new car. Bryan Kerr was very knowledgeable and friendly. Although a very busy day for the dealership I didn't f I had a great experience purchasing my new car. Bryan Kerr was very knowledgeable and friendly. Although a very busy day for the dealership I didn't feel rushed. Ask for Bryan at the front desk and you'll be well taken care of. More
Went above and beyond We were looking for a hard to find car, and Bryan Kerr helped us and got us what we needed. He stayed on top of communication and came through for us. We were looking for a hard to find car, and Bryan Kerr helped us and got us what we needed. He stayed on top of communication and came through for us. The dealer was clean and friendly. Would recommend! More
Great service and Sales Just a great shout out to Todd salesman over at Norm Reeves Honda Irvine Superstore and Adam you guys were the greatest. Thank you so much for your ti Just a great shout out to Todd salesman over at Norm Reeves Honda Irvine Superstore and Adam you guys were the greatest. Thank you so much for your time and your effort that you put in for me in order to get a great car. I highly recommend you and the norm Reeves Irvine Superstore, thank you so much! More
Great Sales Experience Our recent purchase experience with Alex Nazer of Norm Reeves Honda Superstore Irvine was exceptional and we highly recommend him. To create the prop Our recent purchase experience with Alex Nazer of Norm Reeves Honda Superstore Irvine was exceptional and we highly recommend him. To create the proper context, let me start our story at the very beginning. About a year ago, we first met Alex when my wife was considering a new CRV. Unfortunately, we opted for a Toyota RAV4 so our interaction with Alex was limited to a test drive and some E-mail exchanges. However, Alex left a positive impression with us and I knew we'd be talking again once it was time for us to replace my aging Honda Pilot. Well, that time came in early June 2018 with the 0.9%APR Offer from American Honda Finance. I contacted Alex again and scheduled a test drive for a 2018 Pilot Touring AWD. I explained to him that I would be contacting other dealers via E-mail/TXT and begin negotiations. I expected to make a purchase in 1 to 2 weeks. Alex provided me an excellent price on our first exchange. This made it very difficult for me to seriously consider the prices offered by the dozen or so other Honda dealers I had contacted. After a week and many, many E-mail/TXT exchanges with everyone else, (2) other dealers came close on price. Once we started negotiating the value on my trade-in, Irvine clearly came out on top. Their offer was higher than other Honda dealer and surprisingly, even Carmax. In the end, Irvine beat their closest competition by more than $1,000 considering both price and trade-in value. During the process, Alex continued to answer ever question and once the deal was nearly done, he did a dealer exchange to secure my color choice. Alex facilitated every step and in the end, even came into the dealership on his day off to delivery us the vehicle. Alex earned this 5-Star Rating. [On a side note, I was disappointed that the finance department was so understaffed on the day of our pickup. There was only (1) Finance Manager available on that Friday evening. We were pre-approved through American Honda Finance and the post-deal paperwork still took well over 2-hours. Most of that time was spent waiting to get into the FM's office. The paperwork itself went reasonably quickly. I informed the FM that I would be mentioning this in my review. In several past vehicle purchases at various dealerships, I have been able to finish the paperwork and leave with the new vehicle in less than 1-hour.] More