Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

not yet
rated
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

August 20, 2018

Go here, buy here. Stressfree experience. I worked with Woody (internet sales) and Patrick and had a great time in the new car purchase process. When I got there it was really quick. These t More

by MikeN0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Woody Rogers, Steven Nguyen
Aug 21, 2018 -

Norm Reeves Honda Superstore Irvine responded

We couldn't be more pleased to hear that Woody and Patrick went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new car and should you ever have any questions, please don't hesitate to ask. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 20, 2018

bad behavior of person in Charge I had a bad experience in this leasing office on Saturday 18th of August 2018. When I asked for some advice from the guy in charge about the options I More

by Hossein
Customer Service
Recommend Dealer
No
Employees Worked With
Jim Saber
Aug 21, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hossein, We're discouraged that you were dissatisfied with your recent experience here asking about turning in a leased vehicle early. I'd like to speak to you about this and help answer any questions you may have. Please contact me when you have an opportunity to discuss this further. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

August 19, 2018

Did not feel pressured with Kasem and had a great experience Enjoyed our experience with Kasem as we never felt pressured and felt he was trying to establish a relationship of trust. He showed us the invoice an More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Kasem Al Salah
Aug 20, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Jeff, We are so happy that Kasem was able to take care of all of your needs and we are proud to have him on our team! Congrats on your new car and we can't wait to see you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 19, 2018

Very happy with Norm Reeves and my new CR-V Great experience! Nothing of stress or pressure, everything flows naturally. Max provide a lot of help, care and patience.. Hope to see you again wh More

by garinseba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Karim, Dustin Curtis
Aug 20, 2018 -

Norm Reeves Honda Superstore Irvine responded

We are thrilled to hear about how happy you left our dealership and we are grateful to have you as a part of our family! Enjoy your new CR-V to the fullest and we hope to see you again shortly! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 18, 2018

Great service My wife and I bought a new Pilot from Norm Reeves Honda Irvine yesterday and had a great experience. Casey was our sales person. He was helpful, direc More

by Joelberg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Arnold, Casey McGuire, Rich D'Agostino
Aug 20, 2018 -

Norm Reeves Honda Superstore Irvine responded

Providing 5-star service is our main goal, which is why we are so thrilled to see that Casey and our team made sure you received just that! We hope you and your wife are loving your new Pilot and please feel free to let us know if there is anything we can help you with down the road. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 17, 2018

Best customer service and atmosphere was great I actually got surprised, very kind people, great atmosphere, my sales person was great very nice, thanks man , I will for sure recommend my friends t More

by Farhadirani98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moradkhani, Dustin Curtis
Aug 20, 2018 -

Norm Reeves Honda Superstore Irvine responded

We want nothing but the best for our customers and we are so happy you had such a great experience with us! We appreciate you taking the time to let us know about your visit and we can't wait to see you again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 16, 2018

Great Service I walk in Norm Reeves and Raffy talk to me in less than 5 seconds... he supported me and gave me all options in the store. Very friendly and great ser More

by Douglas Prates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Aug 16, 2018 -

Norm Reeves Honda Superstore Irvine responded

Hi Douglas, Raffy is so great and we are pleased to see that he was so accommodating during your visit with us! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 16, 2018

Top-notch First-class service I've worked with Tom couple of times now, as well as a few others at Norm Reeves. Each time, Tom really make you feel welcome, explains everything in More

by jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lowery, Dominick Dillon
Aug 16, 2018 -

Norm Reeves Honda Superstore Irvine responded

We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We appreciate your loyalty to us and please don't ever hesitate to call or stop by if there is anything we can do for you. Here to help! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 15, 2018

Norm Reeves has skill and experienced service advisers I recommend you go there to have service of your cars I guarantee you will be 100% satisfied. Norm Reeve has also skill technicians and skilled, exper More

by DNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
Aug 15, 2018 -

Norm Reeves Honda Superstore Irvine responded

We work hard to make every experience here a special one, and we are happy that we have managed to do that for you. Thank you for choosing us and we hope to see you back here again! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 15, 2018

Good Experience David was very helpful throughout the process of buying my new Honda HR-V. Overall a good experience with excellent service. Would recommend this deal More

by cargirllin52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Patrick
Aug 15, 2018 -

Norm Reeves Honda Superstore Irvine responded

We are pleased that David took such good care of you and made your car-buying experience so quick and easy! Congrats on your new HR-V and we can't wait to see you at your first service visit. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

...
47
...