
Norm Reeves Honda Superstore Irvine
Irvine, CA

Filter Reviews by Keyword
By Type
Showing 2,392 reviews
Great car buying experience at Norm Reeves Honda! I had a great and easy experience with Jim. I told him my situation where I just moved back to the area and needed a car ASAP. This was my first time I had a great and easy experience with Jim. I told him my situation where I just moved back to the area and needed a car ASAP. This was my first time buying a car all by myself. After talking about what I wanted in my future car and my budget, he showed me a few options. He had found exactly what I wanted and the price was well within my budget. Finding the car, test driving, finance department working with my bank, and signing documents was all painless. Jim made it a comfortable experience for me. I never got the "cliche car salesman" from him. He's a down to earth guy. I've referred a couple friends to Jim and they both were happy with his level of customer service and car buying guidance. I highly recommend Jim at Norm Reeves Honda in Irvine. More
Great Experience At Honda I traded in my car for a new car and Jim helped with everything! It was honestly so easy and painless. He was professional, patient and delightful to I traded in my car for a new car and Jim helped with everything! It was honestly so easy and painless. He was professional, patient and delightful to work with. I am grateful for all his efforts! I was able to get everything taken care of and drive out with my new car in short period of time! Always go to Jim every time i go to Honda and recommended my family/friends to him as well! More
Alex Nazer took customer service to a new level We worked with Alex Nazer and not only got a great deal on our trade-in and our new car, but he was very patient and answered all of our questions and We worked with Alex Nazer and not only got a great deal on our trade-in and our new car, but he was very patient and answered all of our questions and when they didn't have the color and options I wanted, he drove to Los Angeles to get the exact car I wanted and delivered it personally. Great car (we love our Pilot), great price and fabulous Customer Service. Thank you so much Alex! More
Best service dept anywhere Best service anywhere... I came in for a set of tires.. and got much more attention to detail than I expected. Diego in service is the best! Best service anywhere... I came in for a set of tires.. and got much more attention to detail than I expected. Diego in service is the best! thx.. Todd A. More
Purchase These guys were amazingly helpful and I would HIGHLY recommend them. They provided us all the knowledge we needed to make an informed purchase! Shams These guys were amazingly helpful and I would HIGHLY recommend them. They provided us all the knowledge we needed to make an informed purchase! Shams is very friendly, knowledgeable and goes out of his way to help you find the best deal that suits you. I was so happy with my purchase I recommended him to my daughter. Definitely look for Shams if you decide to purchase/lease at Norm Reeves Honda. More
Great Customer Service I've bought my second Honda from Norm Reeves Irvine and both times it has been a pain-free and straight forward experience. I highly recommend Bryan I've bought my second Honda from Norm Reeves Irvine and both times it has been a pain-free and straight forward experience. I highly recommend Bryan Kerr from Internet sales to help you out. More
Took care of me and my family My previous vehicle got totaled in an accident and I needed to get a replacement vehicle. I was looking for a family car so I was on the look out for My previous vehicle got totaled in an accident and I needed to get a replacement vehicle. I was looking for a family car so I was on the look out for a Honda CRV or a Subaru Outback. I did a lot of research and I shopped around to a bunch of different dealerships and got approved for a pretty good rate at one. I told Casey at the Norm Reeves Irvine location exactly what I was being offered and he basically told me that he could match what I showed him. I came in a bit skeptical at first because I wasn't sure if he was being upfront. I ended up picking up a vehicle that day that was a little more out of my price range, but something that I knew would last for my family. I wasn't able to get the same interest rate but I was still happy with it. A week later, I found out that they actually got me approved for a different loan at a LOWER rate that's almost 3 points lower than what I signed on the original contract. I was pretty surprised and when I went to investigate it, the guy who did the paperwork told me that he really liked me and wanted to do something nice for my growing family. I told him that they got a customer for life now. I was treated with respect. They didn't use any traditional sales man techniques on me and didn't play any games like other local dealerships. If I could give more stars, I totally would. Will be buying more cars to come from this dealership just from this experience and telling anyone else I know to do the same. Thank you Norm Reeves Honda Irvine! More
Awesome! Sebastian is the best car salesperson I have ever encountered. He needs a raise!! I will gladly recommend him to anyone anytime. He was not pushy w Sebastian is the best car salesperson I have ever encountered. He needs a raise!! I will gladly recommend him to anyone anytime. He was not pushy whatsoever and got us a great deal. More
these guys were great had the best experience would highly recommend these guys they made the process very they gave me a great deal and every thing went so smooth could'nt had the best experience would highly recommend these guys they made the process very they gave me a great deal and every thing went so smooth could'nt be happier More
Great car buying experience My husband and I have purchased a lot of cars over the years...but, I can say our experience with salesman Scott Asehfi was one of the best and easies My husband and I have purchased a lot of cars over the years...but, I can say our experience with salesman Scott Asehfi was one of the best and easiest transactions we've had in a long time. Because of Scott I now am the proud owner of a new Honda Touring ! Kate and Sam Roth More