Norm Reeves Honda Superstore Irvine
Irvine, CA
Filter Reviews by Keyword
By Type
Showing 2,391 reviews
Staff was courteous and professional. Repairs were done in a timely manner and the cost was below what I expected. I purchased my car there and have my car serviced there. Never had any issues. in a timely manner and the cost was below what I expected. I purchased my car there and have my car serviced there. Never had any issues. More
I have been using this dealer for the last year and a half and every time i visit them the experience is great, every one polite and helpful and the service is prompt and transparent. half and every time i visit them the experience is great, every one polite and helpful and the service is prompt and transparent. More
WE are pleased with Honda service at Fladeboe and have been for many years. We appreciate the dependability of service. We appreciate the personal relationship with the service personnel. been for many years. We appreciate the dependability of service. We appreciate the personal relationship with the service personnel. More
My '01 was recalled. They replaced everything quickly and even washed the car. Great service, very friendly and effecient. The shuttle service to work and pickup was not expected but appreciated becaus and even washed the car. Great service, very friendly and effecient. The shuttle service to work and pickup was not expected but appreciated because it saved half a day for me sitting at the dealership on my day off. I will bring my Honda back for sure! More
Fantastic job on my car battery. He found quickly it was under a free warranty service. So no charge for original Honda battery replacement and service. under a free warranty service. So no charge for original Honda battery replacement and service. More
I found Oscar to be very helpful, especially since I dropped in without an appointment and was in a hurry to get home to an ailing family member. He got my seatbelt repair handled on time, although ther dropped in without an appointment and was in a hurry to get home to an ailing family member. He got my seatbelt repair handled on time, although there was quite a long wait after that for the car to be washed. However... I thought the price charged was quite high, double what I would have found reasonable. I only agreed to have the repair done on the spot because I had to have a safe vehicle to use that same afternoon for my after-school carpool duties. More
Great service, friendly staff, very informative by following up with phone calls throughout the day! Was very happy my car was returned to me washed as well! following up with phone calls throughout the day! Was very happy my car was returned to me washed as well! More
The power steering was making some noise, so I brought it in. The van had over 80,000 miles on it, but Honda covered the replacement of the power steering pump. Oscar was very nice to deal with, and the co in. The van had over 80,000 miles on it, but Honda covered the replacement of the power steering pump. Oscar was very nice to deal with, and the completed the service quickly. I've been very satisfied every time I had my Odyssey in for service. More
Service Dept did not have starter motor for 2006 Pilot in stock, causing 1 day delay. But Trevor Haskett provided top-rate information and service. stock, causing 1 day delay. But Trevor Haskett provided top-rate information and service. More
The customer service is very much appreciated. My biggest complaint is that when I get my car back the rugs and car mats are dirty, even though they use the paper mats. Somehow the paper mats must s biggest complaint is that when I get my car back the rugs and car mats are dirty, even though they use the paper mats. Somehow the paper mats must slide and their black rubber soles on their shoes stain my beige carpeting. I go to very great lengths to maintain my car in pristeen condition; inside and out so when I drive out of the parking lot I'm not a happy camper. More