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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,391 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,391 reviews

December 31, 2014

Straightforward pricing!!! I emailed maybe 20 dealerships to get the price. I got theirs the lowest right off the bat. I requested for a certain color which they don't have in s More

by Emi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Milton and Muzzelle Butterfield
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share your thoughts with us! Our team is dedicated to our customers, and it is extremely important to us that we do everything in our power to ensure they are completely satisfied. It is wonderful to hear that your recent visit reflected this dedication. Thank you again for your kind words and business! We look forward to working with you again soon! Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 30, 2014

Great car and price. We love our new Honda and feel we got a stellar deal. Our sales rep, Carlos Ancheta, seemed to truly care about what our family needed. No up-selling. More

by BobbyJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Acheta
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for taking the time to write this review! Carlos is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Congratulations on your new Honda! If you have any questions, please come back in to see us. Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 28, 2014

Norm reeves Honda superstore is definitely super!!! Hi, I just want to say I had a very good experience shopping at Norm Reeves Honda superstore. I got my 1st Honda civic thanks to Orlando Orogo. Orl More

by Nabilkhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Orogo
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you and congratulations on your new Civic! I am pleased to hear that Orlando made your visit easy and hassle-free. We work hard to ensure that each and every customer has a comfortable and enjoyable car-buying experience, and I am glad that your experience reflected this. If there is anything else you need in the future, please let us know! Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 28, 2014

Painless Car Buying Experience - Priceless!! I was looking for a new 2015 Honda Civic and Muzelle really made the experience painless. She found the color I was looking for and I got a great pric More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for leaving us this great review, Greg! I am very happy to hear that Muzelle was so helpful during your recent purchase with us. Congratulations on your new 2015 Honda Civic! We appreciate your business and look forward to seeing you back again in the future! Sincerely, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 28, 2014

Best Honda Dealership in Orange County I have owned two Honda cars before, but I never had a good buying experience. It was time for me to get a new Honda and I tried a different approach t More

by Lichuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr and Jamal Zadran
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for sharing your experience with us! One of our top priorities is to provide a hassle free, easy and honest car-buying process. I am extremely happy that Bryan did an amazing job of accommodating all your needs and making your experience quick and enjoyable. We appreciate your recommendation and look forward to seeing you again! Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 27, 2014

New car lease Ahmed was GREAT to do business with! Never overbearing or pushy like the stereotypical "car Salesman"! He was friendly personable and funny! Also a r More

by PWJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

I sincerely thank you for going out of your way to write this review about our dealership! We understand that one thing people desire most about their car-buying experience is that it is comfortable and hassle-free. We work hard to create that environment for each and every customer, and I am glad that Ahmed was able to satisfy that during your visit. I hope you enjoy your new vehicle! If you have any further needs, please come back and see us. Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 27, 2014

No Pressure - Straight Forward No hassle car buying experience. I got my quote from Bryan and ran some numbers on what I thought I would be paying and the value of my trade in. The More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to write about your experience with us, Jeff! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Bryan was able to exceed your expectations during your recent visit. Don't hesitate to contact us if there is anything else we can do for you! Sincerely, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 27, 2014

Sebastian Kavoosirad is the best Sales person I have seen Sebastian was extremely helpful. His professionalism is top notch. He gave us the best price and assisted us with exactly the car we wanted. Because o More

by Shahin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Shahin, Thank you for taking the time to submit this amazing feedback! Sebastian works hard at maintaining top notch customer service and he will be ecstatic to hear you left our store satisfied. We thank you for trusting us with your car-buying needs, and we hope to work with you again! Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 25, 2014

Excellent job ! Excellent sales and finance team. Sebastian and Eric were great to deal with. This is how it's done. I would recommend them to anyone looking to buy a More

by Ron Hitchcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosirad
Dec 29, 2014 -

Norm Reeves Honda Superstore Irvine responded

Thanks for the recommendation, Ron! We appreciate your feedback and are pleased that your purchase experience with Sebastian and Eric was so positive. We look forward to seeing you again! Sincerely, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

December 25, 2014

The Holiday Gift of a Honda new Family Van Hi Jose, Your assistance and support from the beginning when we entered the Norm Reeves Honda superstore in Irvine was EXCELLENT! I found you to More

by Honda Holiday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Dec 29, 2014 -

Norm Reeves Honda Superstore Irvine responded

This is such a wonderful review to read! Thank you so much for sharing these great comments about your visit with Jose. He is a wonderful member of our team and strives to create a positive buying experience for every customer. He will be very happy to hear he showed your family his dedication to this goal. If you have any questions or concerns, please don't hesitate to come see us. Happy Holidays! Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

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