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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,391 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,391 reviews

January 12, 2015

Excellent servce at Norm Reeves I just wanted to take the time to write a quick note of the great service that I received from both Muzelle and Orlanod. This is our 4th Honda and whe More

by tmayer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzelle Butterfield and Orlando Orogo
Jan 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share this positive review and rating, Ted! Orlando and Muzelle are both valued members of our team and will be pleased to read your kind words. Our team works hard to ensure that each and every customer finds the exact vehicle they are searching for. I am happy to hear that our team was accommodating and found you a great new Honda! We hope you are enjoying and look forward to your next visit. Sincerely, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 12, 2015

Pleasant Car Buying Experience Jim Saber gave us excellent service, was very professional, and had great product knowledge. Overall a very pleasant car buying experience. I would More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jan 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Judy, Thank you for taking the time to share this excellent review! I am happy to hear that Jim provided you with a pleasant and informative car-buying experience. We hope to see you back again soon! Sincerely, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 10, 2015

Buy a Honda Fit with Garrett Milton Garrett Milton made our car buying experience pleasant and painless. There was none of the typical haggling back-and-forth to get down to the price yo More

by Thanh Nguyen
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Milton
Jan 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanh, We sincerely appreciate your feedback! Thank you for sharing this positive review. I am happy to hear that Garrett showed you his dedication to providing exceptional customer service. We look forward to seeing you again in the future! Thanks again, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 09, 2015

Bought a car from Sergii Kalinskyi I just got a new Civic from Sergii, I have not bough a car in 10 years!! Sergii and the entire team treated me so well and certainly got me what I wa More

by mara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergii Kalinskyi
Jan 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for the recommendation and nice words about Sergii! I am happy to hear that he found you a great new Civic that suits your needs and budget. We look forward to seeing you again for anything you need in the future! Sincerely, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 09, 2015

Great experiences at Norm Reeves Honda in Irvine I've been here twice for myself AND three times for different family members. We've always gotten excellent service and a hassle-free sale. Thanks guy More

by heidismiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Todd Arnold
Jan 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for your kind words, Heidi! I am thrilled that Bryan and Todd have continually been helpful and accommodating during each of your visits. We work hard to ensure that each customer leaves completely satisfied with their experience, and I am happy your visits have always reflected this dedication. We appreciate your business and we look forward to seeing you again soon! Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 09, 2015

A great experience Garret Milton was such a sales person. I came in with what I wanted and I was able to leave with what I want. He was very professional and a friendly More

by Jason lam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Milton
Jan 12, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to share this positive feedback with us, Jason! The goal of the Norm Reeves Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that Garret helped you find what you wanted. Thanks for the recommendation, and please remember that we're always here to assist you with any future needs. Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 07, 2015

Best deal on 2014 CRV After shopping around, Norm Reeves Irvine offered me the best deal on the exact car I wanted. I was not pressured into settling for any other color an More

by fittycent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergii Kalinskyi
Jan 09, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks for writing this wonderful feedback about your visit with Sergii and Richard! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. I am happy to hear that our team provided you with exceptional customer service and gained your trust in our business. We look forward to servicing your future automotive needs! Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 06, 2015

Jim Saber is GREAT! I went in to buy a car and had such a wonderful experience with the workers at Norm Reeves Honda Super Store! Jim Saber was the specific salesman that More

by Syderzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jan 09, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your positive review! I am happy to hear that our team provided you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 06, 2015

Quick and Easy Experience This was actually my first car buying experience at a dealership, I was very apprehensive about the whole process even though I had done a lot of rese More

by Anna T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi and Todd Arnold
Jan 09, 2015 -

Norm Reeves Honda Superstore Irvine responded

Anna, I appreciate you taking the time to share these kind words! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Eddie and Todd were able to provide you with such a memorable and outstanding experience. We look forward to seeing you again in the future! Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

January 01, 2015

Pleasant buying experience Eddie Nawabi made our car buying experience pleasant and painless. There was none of the typical haggling back-and-forth to get down to the price you More

by Raptorman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
Jan 06, 2015 -

Norm Reeves Honda Superstore Irvine responded

Congratulations on your purchase! It's delightful to know that Eddie was able to provide you with such a pleasant and painless shopping experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Stephanie Smith | Customer Relations Manager | Norm Reeves Honda Superstore | ssmith@normreevesirvine.com | (949) 382-7068

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