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Norm Reeves Honda Superstore Irvine

Irvine, CA

4.4
2,391 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,391 reviews

March 02, 2015

Thank you Mr. Kavoosirad Leased a 2015 Honda Civic for my wife. Mr. Kavoosirad, a sales associate met & exceeded our expectation beyond our expectation as far as price & know More

by dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Kavoosirad, Sebastian
Mar 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for taking the time to write such a great review! Sebastian is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that he was able to exceed you expectation. We appreciate your recommendation, and let us know if there's anything else we can do for you! Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

March 02, 2015

Great dealership great salesperson I was really pleased by the way the dealership and my salesperson Ahmed Elsharkawy fought for my business and to get me a good deal. That is greatly a More

by Jtweezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
Mar 03, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive car-buying experience. Ahmed and the entire team will be happy to hear that their great customer service has made another satisfied customer. We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials.  Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

February 27, 2015

the best car dealer person ive ever met!!! i just got this car today an hour ago at norm reeves honda dealer and this guy name raffy or rafael was very helpful. this is the second time i got a More

by lon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Mar 02, 2015 -

Norm Reeves Honda Superstore Irvine responded

Lon, feedback like this is always appreciated! Thank you for stopping by to write this positive review -- and especially for being a loyal Norm Reeves Honda Irvine customer! Rafael's sales excellence is always consistent, and I'm glad that your experience with him supports that. Congrats on your new car! Thank you for your business and look forward to serving you again! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

February 22, 2015

Great experience at Norm Reeves and with Ahmed! Had a great experience at Honda and Ahmed was a pleasure to work with! He is very knowledgable and his wonderful sense of humor made the process feel More

by NerdyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elsharkawy
Feb 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Ahmed provided you with a pressure-free and well-informed car-buying experience. Congrats on your new Honda Civic! We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

February 21, 2015

Great experience buying a car I bought a Honda Odyssey here. Jose Torres was a pleasure to work with. Initially I dreaded the whole car buying process but Jose made me feel comfort More

by Tql11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Feb 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

 I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. Jose is an asset to our team and will be glad to hear your kind words as well. I hope that you are enjoying your new Honda Odyssey! If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

February 20, 2015

Thank you I had very good experience at Honda. Moe Abiri is very knowledgeable and has been very helpful along the way. He was very helpful and I really app More

by mina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Abiri
Feb 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Mina, thanks for this great review! We make sure that all of our employees are friendly and knowledgeable, and I am happy to hear that the time spent with Moe was a pleasing experience. Congratulations on your new car! We appreciate your recommendation, and keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials. Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

February 20, 2015

Great experience today !!! A number of years ago I went to Fladaboe Honda (NOW Norm Reeves Honda) and fortunately found salesman Jim Saber to purchase a vehicle from. The SUV More

by lintigeey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Feb 23, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thank you very much for your five-star review and your kind words. Jim prides himself in making the car buying process as quick and pleasant as possible. We are honored that you came to Norm Reeves Honda Irvine with your car buying needs. We appreciate your business, and look forward to working with you in the future! Don't forget to 'Like' us on Facebook and 'Follow' us on Twitter to receive exclusive online coupons and discounts! Best regards, Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

February 19, 2015

GREAT SERVICE, GREAT PRICE This is my second car buying on this dealership, the service is really great and the prices are unbeatable Joe K. was our sales man and he really know More

by raulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
Feb 20, 2015 -

Norm Reeves Honda Superstore Irvine responded

Raulo, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Joe was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

February 17, 2015

Superb service We purchased a new 2015 Honda Pilot last night from Jose Torres. Jose was extremely friendly and easy to work with. It was the smoothest transaction o More

by Nickipur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Feb 18, 2015 -

Norm Reeves Honda Superstore Irvine responded

It was a pleasure to read about your third car buying experience at Norm Reeves Honda – Irvine. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Jose was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

February 17, 2015

Excellent Car Buying Experience This car buying experience went very smoothly, Kai Ascencio was very helpful and very well informed. I feel that I got the best deal possible and was More

by DCL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Ascencio, James Butterfield
Feb 18, 2015 -

Norm Reeves Honda Superstore Irvine responded

Thanks so much for taking the time to write this review! Kai and James are great with people and focuses on what the customers’ needs are. They will be pleased to hear about your positive experience. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

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