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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

November 26, 2016

Great experience! After doing some research online I determined that the Honda Pilot would best suit my needs. Norm Reeves Honda is about 2 miles from my home. I was More

by lorne
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Rick Acosta
Nov 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Lorne, We appreciate this 5-star review and your business. The Pilot is a great SUV that we know you're going to love driving for many years to come. It's a pleasure to see that Cooper helped you out and you drove home happy. Thanks for choosing us here and please let us or Cooper know, should you have any questions. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 23, 2016

Bryan Kerr I contacted multiple dealerships and Bryan gave me the best price and a guarantee that I will be in and out within an hour. It only took a little more More

by alan
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Nov 23, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Alan, It's a pleasure to see that Bryan got you the best price and got you in and out in no time. We hope your Honda is treating you well and please let us or Bryan know, should you ever need anything. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 23, 2016

Car maintenance appointment Sean was courteous and friendly, and my car was ready on time. No Surprises or added fees. First time I used your facility. Wish they had washed More

by LINDA HAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Nov 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Linda, Thanks for this positive review. We're pleased to see Sean took care of you and got your vehicle to you on time. We hope it's running just like new and we look forward to seeing you at your next service appointment. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 23, 2016

BEST CUSTOMER SERVICE EVER! This is my second car from Bryan Kerr. This was for my daughter who's car was totaled. Bryan took great care of us!! He is very quick and to the po More

by Vero1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Nov 28, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for this review and for your loyalty to us and Bryan! He's a great asset to us here and it's no surprise that he provides you with the service you deserve. Thank you for being a part of the NR Honda Irvine Family and we can't wait to see you again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 22, 2016

Helpful Honda Dealer Joe! We found the exact car we wanted on Norm Reeve's Irvine online and headed on down to the dealership the same day. Joe greeted us on the lot, gave us t More

by chris densmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven in finance, Joe Khair
Nov 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Chris, We're extremely pleased to read about your experience and are grateful for this positive review. Joe is a quality asset to us here and it's no surprise that he made sure your experience was a great one. We hope your new vehicle is treating you well and should you have any questions, please let us or Joe know. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 22, 2016

oil change Didn't have an appointment but Sergio was really nice to get my car in for service. 👍Thank you Sergio and my car was ready within two hours. The driv More

by Tonylaguna2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Zepeda
Nov 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Tony, It's a great pleasure to see that Sergio took care of you and got you in an out in no time. We hope your Honda is running just like new and we can't wait to see you soon at your next service appointment! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 21, 2016

Thank You for helpung me choosing this CRV Bec.im happy i get the car i want even the prise not satisfied for it i should do more negociation by im happy and thank you More

by Paniang 20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Nov 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive review and congrats on your new SUV. The CR-V is an awesome vehicle that we know you're going to love driving for many years to come. We appreciate you stopping by and look forward to seeing you at your first service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 21, 2016

Happy Ending at Norm Reeves Irvine w/ Long Leho The car buying process can be a daunting. I did months of research so I knew what I wanted and how much I wanted to pay. I contacted dealerships from More

by Satisfied in Pasadena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
Nov 21, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying experience can be stressful, which is why we're so happy to hear that Long was able to provide you with service that you couldn't receive elsewhere. He's a great asset to us here and we'll be sure to share your comments with him and the rest of our team. We'd like to welcome you to the Norm Reeves Honda Irvine Family and we look forward to working with you for many years to come! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 21, 2016

Honda Service Great job! Thanks for getting me done so fast! And for washing my car too! See you next time! I thank you so very much! More

by DiHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Zepeda
Nov 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for stopping by and choosing us here. It's a pleasure to see our team got you in and out in no time. We hope your Honda is running just like new and we'll see you again soon at your next service appointment! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 21, 2016

Great quick team effort DealS After being a RSM for my last 3 vehicle that I leased, when the time came to trade my car again and get an additional vehicle for my daughter I did no More

by Imad Mazboudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sony in finance, Joe Khair, Meysam Kaed
Nov 22, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Imad, We're so grateful for this review and so happy to see that our team provided you with an experience you couldn't receive elsewhere. We'd like to thank you for choosing us here and please let know we're always here, should you ever need anything. Hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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