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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

December 02, 2016

BEST CUSTOMER SERVICE! I've been to plenty of dealerships and left empty handed due to poor customer service! I'm glad I came to Norm Reeves Honda where Edgar Galindo helped More

by Iraniaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Dec 03, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Wow! Thank you so much for this tremendous review. Edgar is a top salesperson here and it's a great pleasure reading that he made sure you received the best service possible. We'd like to thank you for choosing us here and please don't hesitate to let us or Edgar know, should you ever need anything. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 02, 2016

Dan is a great guy Dan is the guy you want when it comes to buy a car xxxx I would give him 11 out of 10. He makes me feel confident on my recent Honda CR-V purchase. More

by Hondairvine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ransom, Rick Acosta
Dec 02, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Dan is an all-star and it's no surprise that he made sure your car-buying experience was a memorable one. We'll be sure to share this review with Dan and the rest of our team. Congrats on your new HR-V and we hope you have an amazing holiday season! See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 01, 2016

Excellent sales consultant We were well entertained by Mr. Navas from start to end of purchase. All employees are very accommodating. I will definitely recommend this car dealer More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Dec 02, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Mike, We love having Rafael as a part of our team and we're proud to see that he and our staff took great care of you. We hope you're enjoying your new vehicle and please let us or Rafael know, should you ever need anything! Happy Holidays! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 01, 2016

Very accomodating! Went in for an oil change and tire rotation without an appointment and also got my recalled airbag work done in half a day. great experience as usual! More

by useridshm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Dec 02, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a great pleasure reading that Sean got you in and out in no time without an appointment. We take pride in providing quality and prompt service and it appears you received just that. We'd like to thank you for choosing us here and should you ever need anything, please let us know. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 01, 2016

Great Deal Norm Reeves Irvine gave me excellent discount and low APR. Cooper Mugg was the internet salesperson who was very friendly nice person. Mr. Cooper brou More

by Vilas G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Dec 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Vilas, Thank you for taking the time to leave this review. Cooper is a quality salesperson and it's no surprise that he made sure your experience was a great one. We hope your new Honda is treating you well and we look forward to seeing you at your next service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 30, 2016

Fast and friendly This is the second Honda I have purchased from you. I was very happy with the Sales person so I.cam back . The service has also been great. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne, Sebastian Kavoosi
Dec 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi AJ, Thank you for this 5-star review. We couldn't be more grateful for your loyalty. We love having you as part of our Norm Reeves Honda Irvine Family and hope to work with you many more years to come. See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 30, 2016

Great customer service Sebastian and Sam were fantastic to deal with! They made the car buying experience exceptional. Overall it was a great. I Love my car, would definit More

by TY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Abdel, Sebastian Kavoosi
Dec 01, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Ty, Sebastian and Sam are all-stars and we couldn't be happier to read that they made sure your experience was a memorable one. We hope you're loving your new car and should you have any questions, please let us know. Happy Holidays and we'll see you soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 30, 2016

Great Service I was in the market for the Honda civic. And Norm Reeves has given me the unbeatable price. I had completed half of my process on phone and employee o More

by Shefali Sinha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Sam Abdel
Nov 30, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Shefali, Thank you for this awesome review and congrats on your new Civic. It's a team effort here and we're so pleased to see that Sam and Cooper found the perfect Honda for you. Please know how grateful we are for your business and we hope to see you around the dealership again soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 30, 2016

Perfect Michael was the best salesperson I have worked with at any car dealership and I will recommend him to everyone I know He made sure my wife and I we More

by Rmelchione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Poirier
Nov 30, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so proud to read that Michael took care of you and provided you with the 5-star service you deserve. We'll be sure to share this awesome review with him and the rest of our team. Congrats on your new Honda and welcome to the family. We hope you have a Happy Holidays and we'll see you soon. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

November 29, 2016

Awesome experience I had been searching online for a deal on a Honda HRV and had called a few places to get their prices. After reaching a decision on the model I was ab More

by rmichels23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Dan Ransom
Nov 29, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a team effort here and we're extremely pleased to see that Dan and Jim worked together to get you into the HR-V you deserve. It's a great compact crossover that we know you'll love driving for many years to come. Thank you for taking the time to leave this review and should you ever have any questions about your new Honda, please don't hesitate to ask us, Dan or Jim! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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