Norm Reeves Honda Superstore Irvine

OUTSTANDING CUSTOMER SERVICE!!!!! I am flying with my 16 year old son to to Santa Ana to pick up a used car my son bought on eBay in San Clemente. I called several dealers for having I am flying with my 16 year old son to to Santa Ana to pick up a used car my son bought on eBay in San Clemente. I called several dealers for having the timing belt service done before we drive back to Idaho on the 1990 Accord with 93k miles. NO ONE had near the customer focus that Diego De La Vega had - he was OUTSTANDING in every way! He was VERY conscientious of our needs and time commitments we were under to have the service done prior to driving to Idaho. Diego spoke with the Shop Foreman to ensure our needs could be met in the time constraints we had, and has ensured the parts will be in stock when we arrive. Thank you Diego for your military service to our Country, and thank you for being such an Outstanding, conscientious, Customer-focused individual in every way! Take care and God Bless. The FitzGeralds More

Headache n Stress Free I witnessed hard work and a caring salesman, not wasting anytime. Plus offering me something to drink and got me out of there in short time The way a I witnessed hard work and a caring salesman, not wasting anytime. Plus offering me something to drink and got me out of there in short time The way a customer likes it! More

Great and friendly experience This place was very welcoming. Edgar was a perfect sales rep. He was courteous and respectful. He took the time to show me different models I wanted t This place was very welcoming. Edgar was a perfect sales rep. He was courteous and respectful. He took the time to show me different models I wanted to see. He was never pushy like other sales reps. I really appreciate that he went to pick up the HR-V from another dealer because the one I wanted wasn't available at their dealer. More

Honest and professional I recommend this place to all buyers. I was very happy for buying my new car from here. Many cars with vast variant of colors to choose. Great price. I recommend this place to all buyers. I was very happy for buying my new car from here. Many cars with vast variant of colors to choose. Great price. More

very good service i envery good service. the salesman is very polite and professional. i will come back for my next car purchase for sure. i enjoyed this service qui i envery good service. the salesman is very polite and professional. i will come back for my next car purchase for sure. i enjoyed this service quite a bit More

Very hardworking & efficient Michael changed my opinion on the kind of service I can expect at a dealership. He was really fast, highly knowdegable, courteous, patient and not pus Michael changed my opinion on the kind of service I can expect at a dealership. He was really fast, highly knowdegable, courteous, patient and not pushy. Knowing that I would not be judged for making a decision later helped me be at ease since I was making such a large purchase. Most importantly however, is that he valued my time and always seemed to anticipate my concerns before I brought them up. Excellent experience will repurchase with him for all my cars to come. More

Best dealership experience As a first time buyer, I was hesitant about a pushy or aggressive sales consultant. But, Jon Mandujano proved to me that he is the guy to seek out at As a first time buyer, I was hesitant about a pushy or aggressive sales consultant. But, Jon Mandujano proved to me that he is the guy to seek out at Norm Reeves Honda Superstore because of his professionalism, friendliness, patience, and helpfulness. He is very knowledgable on the car and will follow through with your requests to the best of his ability. I could see that he prioritized our needs and strived to give great customer service. More

Amazing The customer service was on poInt. Mandela Richards was the best. Straight to the point and very helpful. Everyone ask for Mandela!! Loved it! Amazing The customer service was on poInt. Mandela Richards was the best. Straight to the point and very helpful. Everyone ask for Mandela!! Loved it! Amazing!! More

excellent I have bought a few cars previously over the internet. This was by far my best experience. Great price but more than that great customer service from I have bought a few cars previously over the internet. This was by far my best experience. Great price but more than that great customer service from Mike Poirior. Many internet sales guys have lost sight of customer service and only work on price but not Mike. He listened to what I wanted and delivered as promised. Overall a great, hassle free transaction. More

Good experience Michael is a very nice person. He helped us to get a new car and to operate the car with a great patience. His service is excellent. Michael is a very nice person. He helped us to get a new car and to operate the car with a great patience. His service is excellent. More