Back

Norm Reeves Honda Superstore Irvine

Irvine, CA

not yet
rated
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

Directions

By Type

Showing 2,392 reviews

December 08, 2016

Accord trade in Efficient, 4 hr turnaround time. Joe had everything entered into the system for me before I arrived to safe time. Great end of year deals and not to More

by Mystery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Sam Abdel
Dec 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Joe is a great member of our team and we're extremely pleased to see he took great care of you. We'd like to congratulate you on your new vehicle and should you ever have any questions, please let us or Joe know. Take care and Happy Holidays! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 08, 2016

A pleasant car-buying experience I dealt with Norm Reeves Honda Irvine to buy my Civic. The entire experience took 2.5 hours from walking in the door to driving off the lot with my n More

by Hondagirl96816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Sebastian Kavoosi
Dec 09, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this 5-star review and congrats on your new Civic. We're extremely pleased to see that you had a great experience and were in and out in no time. We hope your new Honda is treating you well and we can't wait to continue working with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 06, 2016

Our experience at Norman Reeves Honda Mr Nader, the salesman had been 8n contact with my daughter prior to visiting the dealership and the process from the beginning wentry well. Mr Nader More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Dec 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Rosa, Alex is a quality member of our team and we're so proud to see that he provided you and your daughter with the high-quality service people have come to expect from us. We're extremely grateful for your business and hope to work with you for many years to come. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 06, 2016

new car Great place to buy a car. They will take care of you, worth the drive if you did not live as close as I do. More

by adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Dec 07, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Adam, Our customers' satisfaction is our top priority and we're so happy to see that our team took great care of you. We hope you love your new vehicle and we hope to serve you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 05, 2016

I got what I asked for, but only after a lengthy xx. Their first offer was about $100/mo more than what I had asked for. After numerous 'let me check with my manager' runs, they agreed to the number that More

by Ella Ponomarov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandella
Dec 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Ella, We're disappointed to see you weren't satisfied with the car-buying process here. When you have a moment, please contact me, as I'd like to discuss this process with you further. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 05, 2016

Oil Change & Software Update Went in for a oil change, software update, and tire rotation. Was quick and easy. Diego explained everything. Service was done quicker then the est More

by AM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Dec 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a great pleasure to read this review and see that Diego and our team got you in and out in no time. We hope your Honda is running just like new and we can't wait to see you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 05, 2016

flat tire and then replaced all 4 tires Edgar was very helpful, and your drivers, Brandon and Jim, were very pleasant. Had a flat, bought tires there over 4 years ago, decided to get 4 new More

by sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
edgar Rodriguez
Dec 06, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Sandra, We're so happy to hear that Edgar went above and beyond to find the tires your vehicle needed. We appreciate you choosing us here again and should you have any questions, please let us or Edgar know. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 04, 2016

Awesome !!, Awesome !! Let me start by saying that this place is very welcoming from the moment you step out of your car , I spoke with Cooper Mugg over the phone and he was More

by Jrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg
Dec 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We strive to provide 5-star service to each customer and we're so pleased to see Cooper did just that. Cooper is a great member of our team and we're lucky to have him. We'd like to thank you for choosing NR Honda Irvine and we can't wait to work with you for many years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 04, 2016

Easiest car purchase EVER!!! Norm Reeves Honda in irvine is the best. Super easy to deal with, not pushy, very professional. They went above and beyond in my case and I couldn't More

by ReignGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Long Leho, Sam Abdel, Erwin Artacho
Dec 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a team effort here and it's a great pleasure to see that our team made sure your experience here was a great one. We hope you're enjoying your new vehicle and hope you have a Happy Holidays. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

December 04, 2016

Excellent Customer Service I purchased my Honda Civic Ex-L from Edgar Gallindo. Edgar was professional and provided excellent customer service through the process. He was extrem More

by AshleyRayRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Edgar Galindo
Dec 05, 2016 -

Norm Reeves Honda Superstore Irvine responded

Hi Ashley, Congrats on your new Civic and thanks for this amazing review. We're so happy to see that Edgar went above and beyond to ensure you had the best experience possible. We'll be sure to share this review with him and the rest of our team. Welcome to the NR Honda Irvine Family and Happy Holidays. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

...
131
...