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Norm Reeves Honda Superstore Irvine

Irvine, CA

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rated
2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

February 02, 2017

Excellent service Sean Osborne always goes out if his way to do a great job for our family. Appreciate his advise and effort in always doing his best for us . More

by Xxxx123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Feb 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very happy to see that Sean goes above and beyond to provide you with the 5-star service that you and your family deserve. Thanks for choosing us here and we hope to continue working with you and your family for years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 02, 2017

Great experience! Alex Nazer was courteous and professional. We had a very good car buying experience with Alex. We would work again with him in the future and recommen More

by Carbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Feb 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Alex is a quality asset to our team here and we're very lucky to have him. Congrats on your new vehicle and welcome to the NR Honda Irvine. We hope all is well and we look forward to working with you for years to come. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 02, 2017

Excellent!!! I had a fantastic excellent experience working with this people from Norm Reeves Irvine. Aquiring my buckelist. Along with Edgar's wonderful customers More

by Tony Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Edgar Galindo
Feb 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Tony, Thanks for this great review and photo of you and your new car! We'd like to welcome you to our NR Honda Irvine Family and should you ever need anything, please don't hesitate to let us or Edgar know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 02, 2017

Alex Nazer is the best! Very friendly and fast. Everyone at Norm Reeves was great. I found all of the sales associates to be very friendly. However, Alex Nazer was the best. He knows his stuff and h More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Alex Nazer
Feb 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Happy Customer, We're ecstatic to read this review and see that Alex took great care of you. He's always helping customers out and making sure they drive home happy. Congrats on your new vehicle and should you ever have any questions, please let us or Alex know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 01, 2017

Outstanding! This location is the best! ALAN is a champ,He helped us make the right decision.we went to different dealers before but this one is outstanding. More

by Tony482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Saldana
Feb 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Tony, Alan is great and we're so happy to see helped get you into the right vehicle. We'll be sure to share this review with him and the rest of our team. Welcome to the NR Honda Irvine Family and we'll see you soon! Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 01, 2017

Oil-change Thank you Edgar, but why is there a 25 word minimum on a survey, this is wierd. And I hope this is now twenty five words. More

by WierdSurveyMustLogIn?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Rodriguez
Feb 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this positive rating. The 25 word minimum is a requirement by Dealer Rater. Thanks for stopping by and please let us or Edgar know, should you need anything. Take care! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 01, 2017

Excellent service I had excellent service at your place in the shortest time and friendly employee who was polite helpful and explained everything to me in no hurry , w More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Feb 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Susan, It's a great pleasure reading this and seeing that our team provided you with prompt and quality service. Thank you for choosing us here and we can't wait to continue providing you with quality service for many years. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 01, 2017

Excellent service Cameron Monzon was very helpful. Service was done quickly. I appreciate the complimentary car wash. Price is reasonable. The waiting area is clean More

by KL-Irv88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Feb 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We take great pride in providing top-notch service and we're so happy to see that Cameron provided you just that. We're also happy to see that you enjoy our facility and we hope that we can continue working with you for years to come! See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 01, 2017

Maintenance Just came once for maintenance was great for first time being there friendly staff!! Shoutout to Edgar ! Would have gotten my car there if I checked i More

by Sanboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Rodriguez
Feb 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for choosing NR Honda Irvine and thank you for this 5-star review. We're very happy to hear to that Edgar took care of you and your vehicle. We hope it's running just like new and we can't wait to see you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 01, 2017

Internet desl Alex Nazer . . . I drove 300+ miles to get the truck I wanted. Received extraordinary service & a good deal. Call him and get your deal done like I More

by Andrew K
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Feb 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Andrew, Wow! Thank you so much for traveling over 300 miles to purchase a new Ridgeline from us and Alex. Your devotion is greatly appreciated and we're always here for you, so should you need anything, let us know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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