
Norm Reeves Honda Superstore Irvine
Irvine, CA

Filter Reviews by Keyword
By Type
Showing 2,392 reviews
Awesome Just finished the easiest and best car purchase ever. We did the negating and credit online so that streamlined the process even more. Our salesman Just finished the easiest and best car purchase ever. We did the negating and credit online so that streamlined the process even more. Our salesman Matt was awesome and we will purchase here again. More
excellent Good service, patient, details follow up in details professionally. Explain well, Joe K showed all the functions for us. anyway, we will recomm Good service, patient, details follow up in details professionally. Explain well, Joe K showed all the functions for us. anyway, we will recommend him to our friends. More
THE BEST EXPERIENCE . I Hade the Best experience leading my new 2017 civic hatchnback .. my sales person James and Maysam were exceptional in the procees . Also Sam the fin I Hade the Best experience leading my new 2017 civic hatchnback .. my sales person James and Maysam were exceptional in the procees . Also Sam the finance manager was quick and curteous . Thank You More
Always excellent, very professional, & personable service! We just purchased our CRV at the end of December & worked with Richard & Bryan. Contacted Bryan about a warning light that went on & he told us just We just purchased our CRV at the end of December & worked with Richard & Bryan. Contacted Bryan about a warning light that went on & he told us just to bring it in for service. This was our first visit for service & it was excellent. Everyone was very helpful and Diego was fantastic and provided us with his business card so will definitely be contacting him on any future service required. Love the extra touch of washing the car with every service....great added service!! Thank you! More
Customer car buying experience I had an exceptional sales experience, and visit at Norm Reeves Honda dealership. Joe K.,, the sales person, greeted me immediately upon walking on th I had an exceptional sales experience, and visit at Norm Reeves Honda dealership. Joe K.,, the sales person, greeted me immediately upon walking on the lot. Generally, I'm not the customer that wants to be approached when looking for, and scouting vehicles. Joe's friendly smile, and professionalism drew me in to ask questions and really dive into the value of the vehicles of my interest. I received straight forward answers to all of my questions, and a couple easy going test drives, with no pressure or hassles. While I was on the fence of buying a vehicle this day, Joe overcame all my inquiries and objections with down to earth, engaged conversation. I entered the sales process, and experienced a smooth process and transition that left me Very comfortable, and positive that I was working with the right team, representing the right dealership. James jumped in to seamlessly help expedite the sales process, and Sam in Finance presented the most comfortable, easy signing I've ever experienced while purchasing a new vehicle. Thank you Joe, James, and Sam! My customer experience was Excellent, and I am grateful for all of your professionalism and great attitudes. I recommend all potential customers ask for these individuals to help ease you into a car buying experience. You 2017 Honda Accord Sedan- Touring Buy one, it is such a nice car! More
Good prompt service I took my car in fo ra 120K mile service along with a special request for looking into a strange noise and Dominic was very helpful. As promised, the I took my car in fo ra 120K mile service along with a special request for looking into a strange noise and Dominic was very helpful. As promised, the car was serviced on time, and they explained the reason for noise was not serious and repaired without any complications. The service was done in timely fashion. More
Everything was perfect!! The service was kind and fast. Thank you!! Viviana was polite and helpful. I will be back. Thank you again. Keep it up. Cheers s s s The service was kind and fast. Thank you!! Viviana was polite and helpful. I will be back. Thank you again. Keep it up. Cheers s s s More
service Diego was very personable and the service was done in a timely manner. Car came back clean and in great condition i will refer this dealership to ot Diego was very personable and the service was done in a timely manner. Car came back clean and in great condition i will refer this dealership to others. More
Excellent service Professionial, kind and listened to my concerns and questions regarding my car and service issue. Would recommend this dealership and representative Professionial, kind and listened to my concerns and questions regarding my car and service issue. Would recommend this dealership and representative to others. Thank you More
Highly Proficient Sales Team Looking for the right vehicle is always a challenge. Thanks to the expertise of Mike Poirier our sales rep we were able to find the right vehicle for Looking for the right vehicle is always a challenge. Thanks to the expertise of Mike Poirier our sales rep we were able to find the right vehicle for our particular needs. It was a pleasure working with Mike as he went above and beyond to help us. Mike was more knowledgeable than any rep I have worked with over the years. He knew all the features of the Pilot and was able to answer our most detailed questions. He made sure we could use and understand all the various features before we left the dealership. He followed up with our installation of a trailer hitch and had us work with Sean Osborne a top notch service rep. Sean went above and beyond to help find the brake controller connector after the install. The Norm Reeves organization are to be commended for employing such highly qualified individuals that put the customer first always. More