Norm Reeves Honda Superstore Irvine

Wonderful service department. Great customer service. Needed a new battery, under warranty. Spoke with service advisor. Took care of me immediately without and appointment. I had questions about financ Needed a new battery, under warranty. Spoke with service advisor. Took care of me immediately without and appointment. I had questions about financing a new auto for my son. Spoke with a finance manager who also was very knowledgeable. I have purchased 10 Hondas, various models, love them all!! More

Overall great experience! Excellent service and great service provider. Will definitely be back and recommend this location to others. Great service, courteous, efficient, an Excellent service and great service provider. Will definitely be back and recommend this location to others. Great service, courteous, efficient, and honest -- a great combination! More

Lease for Honda Civic hatchback This is the first time I am going for a lease and so far I had a perfect experience. The salesman was very friendly and professional. This is the first time I am going for a lease and so far I had a perfect experience. The salesman was very friendly and professional. More

Professional and painless. I am so happy I chose Sebastian as my salesman. It was effortless and very fast for him to locate the car I was interested in buying. I am so happy I chose Sebastian as my salesman. It was effortless and very fast for him to locate the car I was interested in buying. More

Good experience Seann is helpful. We left satisfied with our new car. I visited the other honda dealer at Santa Ana. And I strongly recommend this one at Irvine. Seann is helpful. We left satisfied with our new car. I visited the other honda dealer at Santa Ana. And I strongly recommend this one at Irvine. More

Got in and out very quickly. Easy process I thought Joe was a good negotiator and really took the time to show me the ins and outs of my car and make sure I understood everything before I left I thought Joe was a good negotiator and really took the time to show me the ins and outs of my car and make sure I understood everything before I left. I would buy a car from him again. More

Used Certified Purchase Quick and easy experience. Love my used certified Pilot! Sean was easy to work with and made me feel comfortable with my decision. We got a great dea Quick and easy experience. Love my used certified Pilot! Sean was easy to work with and made me feel comfortable with my decision. We got a great deal with a low APR. Win Win! More

Great, fast service! We had an appointment, this past Friday 2/17/17, for an oil change with Diego as our advisor. He ended up not being there the day of our appointment s We had an appointment, this past Friday 2/17/17, for an oil change with Diego as our advisor. He ended up not being there the day of our appointment so our advisor was changed to Sean Osborne, and he was so wonderful! We had two of our kids with us, the youngest being one years old, and Sean had us in and out in under an hour! I couldn't be happier about that. It's always fast and a pleasure getting service done at the Irvine location, we would service our Accord here before purchasing our pilot. Thanks Sean, and Norm Reeves Irvine! More

Buying a 2016 CRV turned out to be a good experience. I purchased a Honda CRV recently. Jay Valjee was my salesperson. He was pleasant to deal with and I was able to drive my new car home that same day. I purchased a Honda CRV recently. Jay Valjee was my salesperson. He was pleasant to deal with and I was able to drive my new car home that same day. I did have some questions the next day and spoke to Joe Khair and he did answer some questions I had more thoroughly and referred me to the Finance Manager Dave Sanchez. He was so very pleasant and took the time to answer more important questions and did make an adjustment which I did appreciate. More

Good service team, unorganized VIP reps Good customer service in the service area. Kevin was very helpful and friendly. Too many calls after service was completed from different sales reps a Good customer service in the service area. Kevin was very helpful and friendly. Too many calls after service was completed from different sales reps asking me to trade in my car for a new Honda. Implement a CRM so I don't call more calls about the same topic from multiple reps. It seems unorganized and intrusive when I say no once and keep getting calls. More