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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

February 25, 2017

2 new Hondas in 2 years Norm Reeves Honda is so great that I bought 2 new vehicles in 2 years. My sales rep Jay Veejay was also great; he treated me really well and got me th More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Valjee
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Jay, Congrats on another new vehicle! We're so happy to see that Jay helped you out and provided you with another great experience! Thank you for your loyalty to us here and should you ever need anything, please let us know, as we're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 25, 2017

Awesome transaction My wife and I decided to purchase a 2017 CR-V after looking at several dealers Websites trying to find the model and color we wanted, we found one at More

by Steve g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Rick Acosta
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Steve, Thanks for this great review and congrats on your new CR-V! We're so happy to see that Bryan and Rick took care of you and got you into the SUV you deserve. Thank you for this positive review and we hope to see you soon at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 25, 2017

Amazing car buying experience! Michael Jurinek Internet Manager Michael was amazing to work with. He made the entire experience great. Price was fair, financing was competiti More

by cdmcarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jurinek
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Michael is a great asset to us here and we're very pleased to see that he took great care of you during your car-buying experience. Thank you for your kind words and should you need anything, please let us or Michael know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 25, 2017

Excellent customer service from James Flood, internet sales We purchased our car at Irvine Norm Reeves and had a great experience. We aren't the typical family that goes into the dealership and negotiates. Inst More

by Hppystrwbrrygrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Civic and thanks for this awesome review! We couldn't be more pleased to see that James took great care of you during your visit. We hope you're enjoying your new Honda and we look forward to helping you get into another vehicle again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 25, 2017

Professional Salesperson, Responsive Dealership On a chance opportunity, Jim Saber offered a unique idea for me to consider. I was only mildly motivated to purchase a car at this time, and Jim sens More

by Herbinator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Herb, Jim is a tremendous asset to us here and we're very happy to see that he provided you with a quality experience and wasn't pushy while you made your decision. Thank you for giving us the opportunity to earn your business and should you ever need anything, please don't hesitate to let us or Jim know. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 24, 2017

Good service Polite advisor (noted my concerns) had a few questions other than my oil change. Fast service, nice waiting area, good coffee. I liked the summary of More

by Susie051046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Susie, Thank you for this 5-star review and for choosing NR Honda Irvine. We're happy to see that you had a quality service experience and hope to provide the same service to you for years to come. See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 24, 2017

Awesome no hassle car buying experience My family has bought 4 cars now from this dealership, from the same sales expert (Raffy Navas). Every single time Raffy has been very helpful and dir More

by Mrkyred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thank you for this great review and for your loyalty to us here at NR Honda Irvine. Raffy is an all-star and it's no surprise to see that he constantly provides you with the 5-star service you deserve. We hope you're enjoying all your Honda vehicles and as you know, should you ever need anything, please don't hesitate to let us or Raffy know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 24, 2017

Excellent service!! This was my first experience buying a brand new car. Very attentive staff, from the time you get there. They worked with me to get the best possible d More

by HECTOR D RUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Sam Abdel
Feb 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Hector, Congrats on your first brand new car and welcome to the NR Honda Irvine Family. We're always here to help, so should you ever need anything, please let us know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 23, 2017

everything was good. the job on my car was done in the soonest possible time and I was informed of my other car's problem correctly and the price of new cars which I got More

by daryoush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Edgar Rodriguez
Feb 23, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very happy to see that our staff got you in and out in no time. We hope your car is running just like new and should you have any questions about getting into a new one, please let us know. We're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

February 23, 2017

Diego is the best Diego best service advisor excellent service always... very convenient serice store . I will recommend to other people for service.i love this service More

by Lcortez430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego De La Vega
Feb 24, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Diego is awesome and we'll be sure to share this great review with him and the rest of our team. Thank you for choosing NR Honda Irvine and we look forward to seeing you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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