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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

March 06, 2017

great experience I would recommend this dealership! I recently bought the new honda civic ex! I first signed up with the true car and then with AAA! AAA lead me to N More

by jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho, Sam Abdel, James Flood
Mar 06, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Jan, Congrats on your new Civic and welcome to the NR Honda Irvine Family! We're so happy to see that you had a great experience and we can't wait to continue working with you for years to come! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 06, 2017

To Thank of salesman I like to thank of Meysam that assisted me when I walked in to Norm Reeves Honda and helped me to select the best car. He was very kindly and profess More

by Mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
Mar 06, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Mohammad, Meysam is an all-star and we're so happy to see that he went above and beyond to provide you with a great experience. Congrats on your new vehicle and welcome to the NR Honda Irvine Family! See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 06, 2017

Excellent Jim worked hard with us and was great. Great dealership. They made us feel important and worked hard to get us the numbers we were looking for. More

by Shahi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie in finance , Jim Saber, Ed Hassanzada
Mar 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Shahi, Jim is a great asset to us here and we're so happy to see that he made sure your experience here was a great one. Congrats on your new vehicle and welcome the NR Honda Irvine Family. Hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 06, 2017

amazing experience highly recommend , Mr. Sebastian Kavoosi is the best ,really professional we were totally satisfied ,this was the best 3 hours we spent :) thank you More

by Ted zadeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Mar 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Seyed, Thank you for this 5-star rating and thank you for choosing NR Honda Irvine. We're extremely pleased to see that Sebastian took care of you and got you into the car you deserve. We hope it's treating you well and we hope to see you soon at your first service visit. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 06, 2017

Great Experience !! It was a great experience working with both of them. Worked hard on the numbers to Gave a good deal. Thanks to both of them. Definitely recommend . More

by Jainish Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Jay Valjee
Mar 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Jainish, Both Joe and Jay are great members of our team and we're so happy to see that they worked hard to get you into a new car. We'd like to welcome you to the NR Honda Irvine Family and should you have any questions, please let us know! See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 04, 2017

Rating is for Service and Collision Center, not Sales Center Always had excellent service from Viviana in the Service Center and most recently, had great customer service from Humberto, Patty (hope I got your na More

by OC mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision Ctr: Humberto, Patty, Curtis, Viviana Saenz
Mar 04, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very disappointed to hear that you were in an accident and we hope you're okay. It's a team effort here and we're glad to see that our team took care of you during your recent visit. We hope you're able to get into a new vehicle soon and please know that we're always here for you, should you ever need anything. Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 02, 2017

Professional help I brought my accord in for the rear view mirror replacement. Thomas Lawery was such a professional help to help me had it fixed in a short time perio More

by Accord guy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lowery
Mar 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thomas is a great asset to us here and we're extremely pleased to see he took great care of you recently. We hope your Accord looks and runs just like new and we should you ever need anything, please let us or Thomas know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 02, 2017

Friendly, efficient, helpful Mike was friendly and helped us find the right Honda to fit our needs at the right price. Thank you Mike and Norm Reeves Honda. More

by Kim from San Clemente
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Michael Jurinek
Mar 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Kim, Congrats on your new Honda and welcome to the NR Honda Irvine Family! We're very happy to hear that Mike took care of you and got you into the car you deserve. We hope it's treating you well and we can't wait to see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 02, 2017

Great communication Dominic helped me promptly even though I had no appointment. Car was done by the end of the day but I planned on picking it up the next day. Dominic c More

by Ccaito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
Mar 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to read this and see that Dominick went above and beyond to provide you with the 5-star service you deserve. We hope your vehicle is treating you well and we look forward to seeing you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 02, 2017

Great customer service I continue to bring my vehicles to Norm Reeves Honda Service Center because we consistently receive great customer service. My vehicles receive great More

by Max611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Mar 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Max, Providing 5-star service is our top priority and we're so pleased to see that our service team provides you just that. Thanks for being a part of the NR Honda Irvine Family and we look forward to working with you for years to come. See you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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