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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,290 Reviews

2,291 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 01, 2024

The dealership helped me out and Joseph Vargas explained everything. He's great with customer service. I would refer him to anybody More

by omar.ramo.r8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Vargas
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the amazing review! We're eager to assist you on your next visit.

October 01, 2024

Great service as always! I got my vehicle back at the appointed time. They checked my tires since I instructed them to check the front left tire but I think my tires were n More

by marvin311agtamata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We're excited to assist you again in the future.

October 01, 2024

Excellent customer service on service from advisor and technician workmanship on my multiple vehicles I bring to Norm Reevs More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Martinez
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted by your 5-star feedback! We’re always here for you when you need us.

October 01, 2024

Was ok - told to watch drip from transmission and bri g it back if worsens More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth.- good
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful review! We're looking forward to serving you again soon.

October 01, 2024

This service center is very communicative and always checking for the needs of my car. More

by Tahneecarreon1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo L. (service advisor) and Anthony Ortiz (service center).
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5-star rating and your continued support! See you again soon!

October 01, 2024

Very pleased with service provided and help received from advisor Miguel Cabrera. Only issue I have is the fuel pump recall. Been waiting since March. More

by acejaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel ,Cabrera
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! Please stop by anytime, we'd be happy to help.

October 01, 2024

Very convenient my first time I like it fast service I will be back again More

by fabianvasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We hope to see you again soon.

October 01, 2024

Friendly staff, timely service, prices are very expensive. No other comments at this time.I will likely continue with servicing my car here if I can afford it. More

by volleyballmomzq1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron service department
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for providing your feedback. We look forward to serving you again in the future. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 01, 2024

Trevor was knowledgeable professional and patient, the place was clean and the waiting area was comfortable More

by anthony1351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia, Trevor 5 stars
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing feedback and 5-star rating! We’ll be ready to assist you anytime.

October 01, 2024

Super fast maintenance got in and out in 30-45mins. People are so nice as well More

by kath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember the name
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Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! Don’t hesitate to reach out for your next visit.

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