Norm Reeves Honda Superstore Cerritos - Service Center

Excellent service, only thing the people in charge of taking and bringing your car after service is done. Please advice them to respect the customers car. Some drive a little careless especially over the taking and bringing your car after service is done. Please advice them to respect the customers car. Some drive a little careless especially over the speed bumps. More

Was excellent service team for the i need to take my car again for more service car again for more service More

Great customer service. Evetyone was better helpful. Answered all our questions. Wr made our deal didn't take long. Everyone very attentive. Evetyone was better helpful. Answered all our questions. Wr made our deal didn't take long. Everyone very attentive. More

Best so far over all other Honda dealers in LA Honda. Thank you very much Thank you very much More

Bad experience. Waited over 3 hours for oil change. After seeing my car in parking lot I went to ask an advisor about it. He rudely told me to go with who helped me. Waited over 3 hours for oil change. After seeing my car in parking lot I went to ask an advisor about it. He rudely told me to go with who helped me. Original advisor wasn’t around until 10 min later. Overall not good. More

My experience is always excellent service. The service writers are always pleasant and the technicians do a great job at making sure that everything having to do with my truck is complete so w The service writers are always pleasant and the technicians do a great job at making sure that everything having to do with my truck is complete so when I’m on the road I don’t have to worry. More

Service was good, joseph Vargas was friendly and thorough in explaining what I need. Waiting lounge area is quiet , missed the service for bringing customer home for longer service. One of the reason I didn in explaining what I need. Waiting lounge area is quiet , missed the service for bringing customer home for longer service. One of the reason I didn’t agree to have the suggested service as I have to wait quite a while and I have errands to do. Hope it can come back. More

TREVOR RODRIGUEZ FROM SERVICE DEPT. HAS HELPED ME WITH ALL MY NEEDS AND QUESTIONS! I HAVE RECEIVED A NUMBER OF TREATMENTS AND THE RESULTS ARE ALWAYS SPOT ON! HE IS VERY EASY TO TALK TO HAS HELPED ME WITH ALL MY NEEDS AND QUESTIONS! I HAVE RECEIVED A NUMBER OF TREATMENTS AND THE RESULTS ARE ALWAYS SPOT ON! HE IS VERY EASY TO TALK TO ABOUT CONCERNS AND GETS IT RIGHT EVER TIME! I REALLY APPRECIATE HIM AND HIS WORK IS ALWAYS ON POINT! TREVOR IS THE BEST ONE IN THE SERVICE DEPARTMENT!! More

Very professional and orderly. Mike (service lead) was quick to notify me when repairs completed. Mike (service lead) was quick to notify me when repairs completed. More

Absolutely ridicules long wait times even with appointments, also when car is ready early they would not give you call. appointments, also when car is ready early they would not give you call. More