Norm Reeves Honda Superstore Cerritos - Service Center

Great service! Customer service was extraordinary impressed. I would come back to this dealership even it is not close to my home. Customer service was extraordinary impressed. I would come back to this dealership even it is not close to my home. More

Norm Reeves Honda Superstore Cerritos is reliable, dependable and people are accommodating. Mr Kash in particular is very nice and always willing to answer queries dependable and people are accommodating. Mr Kash in particular is very nice and always willing to answer queries More

Leo was great very helpful. He took the time to explain things through. Satisfied thank you Leo He took the time to explain things through. Satisfied thank you Leo More

Trevor was very communicative and excellent to work with. I will be returning to this location for that reason. I will be returning to this location for that reason. More

I was very happy and satisfied with my service. Thank you Trevor for being helpful, professional and fast in returning my vehicle. Thank you Trevor for being helpful, professional and fast in returning my vehicle. More

For the last 20 years our cars have been serviced at Norm Reeves Honda Cerritos and the Service Department has always been highly professional and their service is top notch. We moved one hour away from Cerr Reeves Honda Cerritos and the Service Department has always been highly professional and their service is top notch. We moved one hour away from Cerritos but we still bring our cars here which is a testament to their quality of work. More

I bought my new car at Cerritos norm reeves for month . My sunroof was leaking. I came back twice to fix it. Now it is not leaking but there is a rattle noise from sun roof. The employee who help me do pap My sunroof was leaking. I came back twice to fix it. Now it is not leaking but there is a rattle noise from sun roof. The employee who help me do paper work at honda service is really bad attitude. More

Welcoming, quick, efficient, great work, people are willing to help and are always giving you updates. One thing that I didn’t like was that my tires always end up damaged. I been there two times and a willing to help and are always giving you updates. One thing that I didn’t like was that my tires always end up damaged. I been there two times and all two times something always ends up puncturing my tires. More

I'd like to thank Leo Lazcano and all the employees for all the help! all the help! More

The work was done well, the people were nice, but they fell short of Honda’s monaker “the helpful Honda people”. My vehicle broke down due to a mechanical malfunction related to a recall, the repairs too fell short of Honda’s monaker “the helpful Honda people”. My vehicle broke down due to a mechanical malfunction related to a recall, the repairs took a week to get done. I requested a loaner and they said none were available but they were working on it, after a day or two they said they had a loaner so I got a ride to the shop at the specified time they told me to be there - and when I showed up - they then told me they gave it to someone else but would credit me for the cost to Uber me back home. For a company that prides itself on being helpful, they really fell short on this one. It would have been far better to just say “we don’t give out loaners” than string me along for a week. More