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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,283 Reviews

2,283 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 15, 2024

This it’s one of the best services I’ve ever been before, excellent service & people always with the top service, I definitely recommend this place, the best of the best. More

by Victor moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph vargas
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re grateful for your kind review! Let us know if you ever need anything else.

October 15, 2024

Good service. Went it dropped it off.. picked it up. Awesome job. Joseph was great! More

by Zury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, service
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to hear you had a great experience! Please come back anytime.

October 15, 2024

I love this dealership, but I had a bad experience this last visit. I went in for an oil change and waited 4 hours. I get that they were busy, but how are they going to put me in a category with other cust More

by mpattiem2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback with us. We know how valuable your time is and apologize for the length of your wait. We aim to provide excellent service and would like the opportunity to do so again. Please get in touch with us at a time that works for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 15, 2024

It would like to see more dedicated employees trying to take care of customers. I waited 20 min before someone came out to greet me. A bunch of round employees were just messing around More

by babyleah031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with none
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand your time is valuable and apologize for the wait. At your earliest convenience, please contact us to discuss your experience further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 15, 2024

They were very nice and helpful. Tried to get me out fast because I’m gonna cast. More

by chrispell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot but he was great!
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re glad you had a great experience! Please visit us again for your next car.

October 15, 2024

Fast and great service. Would recommend Leo to anybody looking for service for their car More

by brianrchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Loscano
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a positive experience! Don’t hesitate to reach out again in the future.

October 15, 2024

The service department is always first class. Service is prompt and prices are reasonable. You always get updated by your service advisor. More

by Theshinman@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to see your 5-star review! Feel free to stop by again anytime.

October 15, 2024

Norm Reeves always goes above & beyond. Appreciate the customer service experience from initial drop-off thru pick-up. Do not plan on taking my vehicle anywhere else for service. More

by Mark.A.Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh S., 5-star.
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating means a lot to us! Please reach out if you need anything else.

October 15, 2024

Excellent work every time I go and they always try their best to help you out! More

by Alejandro Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star feedback! We're always here to assist with any future needs.

October 15, 2024

The service was very well done. Very Knowledgable and informative. Friendly and very nice at all times. More

by jsanchezd0209@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier peña
Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted you enjoyed your visit! Please keep us in mind for your next vehicle.

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