Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
2,283 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
This it’s one of the best services I’ve ever been before, excellent service & people always with the top service, I definitely recommend this place, the best of the best. excellent service & people always with the top service, I definitely recommend this place, the best of the best. More
I love this dealership, but I had a bad experience this last visit. I went in for an oil change and waited 4 hours. I get that they were busy, but how are they going to put me in a category with other cust last visit. I went in for an oil change and waited 4 hours. I get that they were busy, but how are they going to put me in a category with other customers that are having big maintenance on their cars. They should have a better way of handling this. And oil change takes 20 minutes, even the rep said it and I waited 4 hours!! They should not put an oil change in the same line as a, let's say brakes or motor labor. More
It would like to see more dedicated employees trying to take care of customers. I waited 20 min before someone came out to greet me. A bunch of round employees were just messing around take care of customers. I waited 20 min before someone came out to greet me. A bunch of round employees were just messing around More
The service department is always first class. Service is prompt and prices are reasonable. You always get updated by your service advisor. Service is prompt and prices are reasonable. You always get updated by your service advisor. More
Norm Reeves always goes above & beyond. Appreciate the customer service experience from initial drop-off thru pick-up. Do not plan on taking my vehicle anywhere else for service. Appreciate the customer service experience from initial drop-off thru pick-up. Do not plan on taking my vehicle anywhere else for service. More