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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,284 Reviews

2,284 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 18, 2024

she’s one of the best service provider in honda i have dealt with thankyou More

by johndavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie,Canales
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a positive review! We are happy to hear about your experience with our service team. We hope you choose us again for your future service needs.

October 18, 2024

Nice and clean honda store. and service was good . Thanh is an excellent service guy to help what we need. Thanks Thanh More

by aat5753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! We are happy to hear about your positive experience at our dealership and with Thanh and our team. We hope to help you again with your future service needs.

October 18, 2024

My service was quick initially the rep was not believing my what was wrong with my car but the service replaced the part More

by nancy06121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

So glad we could assist you! Visit us again whenever you need.

October 18, 2024

Friendly staff with great service for all your car needs. Highly recommended if you’re in the area. More

by emilyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your fantastic review! We're here anytime you need us.

October 17, 2024

Joseph Vargas was my service writer and was outstanding. The complete experience was fantastic, I was in for an oil change and inspections. I only had to wait 30 minutes and my vehicle was ready with a some More

by Von35_Us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Oct 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It's wonderful to hear you had a great experience. We hope to see you again soon.

October 17, 2024

I love their service. Honesty and no false scary service requirements. Friendly people and lovely ambience. More

by harshvthaker007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5 stars! Let us know if you need anything in the future.

October 17, 2024

Very nice attitude, and helpful staff! Since making the appointment till getting my car back. More

by cfarias.zrq237227
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review and sharing your positive experience with us! We are happy to hear about this and hope to see you again for your future service needs.

October 17, 2024

Your service attendants should be a little more courteous. Otherwise, the customer experience was good. More

by oestriella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review. We appreciate the feedback and will use this to help provide the quality customer service that you deserve. We hope you choose us again for your future service needs.

October 17, 2024

Super quick in helping us out. Came in around 7pm and left at 9pm. We looked at the cars, test drove, negotiated, and signed paperwork with the finance dept all super fast and effi More

by emelinleal45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Parada
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! We are happy to hear about your great experience with Jose, Adrian, and our entire team. Enjoy your new ride!

October 17, 2024

The dealership’s service advisor is helpful and knowledgeable. I’m happy with the service provided to my car. More

by m.tafalla130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review! We are happy to hear you had a good experience with our service team. We hope you will choose us again for your future service needs.

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