Norm Reeves Honda Superstore Cerritos - Service Center

Super quick in helping us out. Came in around 7pm and left at 9pm. We looked at the cars, test drove, negotiated, and signed paperwork with the finance dept all super fast and effi Came in around 7pm and left at 9pm. We looked at the cars, test drove, negotiated, and signed paperwork with the finance dept all super fast and efficient. Thank you to Jose Parada for helping us with our purchase and Adrian for helping us with the finance paperwork. More

The dealership’s service advisor is helpful and knowledgeable. I’m happy with the service provided to my car. knowledgeable. I’m happy with the service provided to my car. More

The customer service was great, unfortunately it took longer than I was told. Hopefully next time the communication is better. If the service will not be completed at time promised, conjugate with the cu longer than I was told. Hopefully next time the communication is better. If the service will not be completed at time promised, conjugate with the customer. The gentleman that assisted me was very professional and responsive. Thank you Mr. Barr More

Javier Peña at Honda Norma Reeves Cerritos CA always provides quality and best customer service, especially when I am in a pinch for time, he is a great guy! provides quality and best customer service, especially when I am in a pinch for time, he is a great guy! More

I believe my service check in guy was Manny and he was very helpful. He explain the service I would be provide and let me know it was covered by my warranty. Service was faster then I thought it would be very helpful. He explain the service I would be provide and let me know it was covered by my warranty. Service was faster then I thought it would be and the waiting area was nice. More

Oil change was quick didn’t take long and great customer service and feedback on my vehicle. service and feedback on my vehicle. More

They efficiently solved my issues and repaired my car as needed in a very timely manner, polite, and very cooperative as needed in a very timely manner, polite, and very cooperative More

Service advisor was very helpful and catered to my needs and got the service done in a timely manner. and got the service done in a timely manner. More

Jonathan provides an excellent customer service. He places his customers’ safety as priority. He is empathetic about his customers’ concerns and needs. Moreover , he makes sure the vehicles are rep He places his customers’ safety as priority. He is empathetic about his customers’ concerns and needs. Moreover , he makes sure the vehicles are repaired thoroughly before notifying his customers. More

Service Center is as expected. Have had worse experiences. Best time to go is when they first open. Expect to be there about 30-40 mins. Have had worse experiences. Best time to go is when they first open. Expect to be there about 30-40 mins. More