Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
1,968 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
Good service. Good location. Good staff. World class . All related information easily available. This is my third car purchase from here. Loyalties is earned. Good location. Good staff. World class . All related information easily available. This is my third car purchase from here. Loyalties is earned. More
Been coming here since I got my 03 Pilot. Minimal wait for service advisor to approach your vehicle. Lengthy wait for service to be performed on your vehicle. Nice waiting room Maybe keep the Minimal wait for service advisor to approach your vehicle. Lengthy wait for service to be performed on your vehicle. Nice waiting room Maybe keep the coffee going for customers. Appreciate shuttle to mall. Overall great place to bring your honda. More
Bryan Salas has been our sales advisor and is always going above and beyond for us.. thank you for always answering our questions and concerns promptly .. going above and beyond for us.. thank you for always answering our questions and concerns promptly .. More
They put the wrong oil in my car, we called them and didn't call us back. They said that they never put the wrong oil, they followed the guidebook from the manufacturer but they don't do that. Bad se didn't call us back. They said that they never put the wrong oil, they followed the guidebook from the manufacturer but they don't do that. Bad service! Manuel Cabrera was our adviser More
Jonathan was one of the best technicians I've had over my many years having all my cars serviced by Norm Reeves. He provided excellent customer service and was available for all questions and concerns. He many years having all my cars serviced by Norm Reeves. He provided excellent customer service and was available for all questions and concerns. He even worked with me to ensure that I did not spend more than I needed to and provided the car back to me prior to the estimated time. It was a wonderful experience as I waited in the comfortable lounge area as there were plenty of outlets and space to continue working, like home away from home. Thank you, Jonathan and Norm Reeves, for you outstanding care of your customers! More
Excellent service from this dealership. Staff are courteous, well informed and knowledgeable. My repair time is usually faster than expected. Staff are courteous, well informed and knowledgeable. My repair time is usually faster than expected. More
Jonathan helped me with everything, I didn’t wait more than 5 mins. Help me to get my service done and called me once it was done, great communication! than 5 mins. Help me to get my service done and called me once it was done, great communication! More