Norm Reeves Honda Superstore Cerritos - Service Center

No one ever texted or called me that my car was ready for pickup. There was no phone number written for me to call. I waited there for 4 hours. When I asked the guy he said he forgot to send a text. Such a w pickup. There was no phone number written for me to call. I waited there for 4 hours. When I asked the guy he said he forgot to send a text. Such a waste of my time. I always have problems here, this is my last time coming to the Cerritos location. Train your workers better. More

Fast, reliable, communicative, helpful, and easy! I love taking my car here to get service and even to buy cars here! I love taking my car here to get service and even to buy cars here! More

Nice and clean honda store. and service was good . Thanh is an excellent service guy to help what we need. Thanks Thanh and service was good . Thanh is an excellent service guy to help what we need. Thanks Thanh More

Excellent service every time oscar is the best at what he does. Thank you so much does. Thank you so much More

she’s one of the best service provider in honda i have dealt with thankyou dealt with thankyou More

I don't want to sound like the rest of the negative reviews. Their manager too chicken xxxx to answer and respond back to you. He hides behinde his desk. That is all I gotta say. Just call back your c reviews. Their manager too chicken xxxx to answer and respond back to you. He hides behinde his desk. That is all I gotta say. Just call back your customers when they have complaints. It is not like we don't spend money. Just be a man! More

Quick efficient service very informative and polite crew members clean facilities organized very well happy with everything members clean facilities organized very well happy with everything More

Terrible service my vehicle had issues with the power steering column and they told me to de part is in back and they told me that my vehicle is safe to drive coming back from Ontario vehicle is steering steering column and they told me to de part is in back and they told me that my vehicle is safe to drive coming back from Ontario vehicle is steering wheel got hard couldn’t control the vehicle. I was with my kids. Had to turn off the vehicle and turn it back on so the vehicle can work back again very bad service. They didn’t supposed to give me the vehicle until they fix it. More

It was a very smooth process from start to finish getting my car repaired. I got all my questions answered , repair was done the day promised and my car is working fine again. Robert was the representative w my car repaired. I got all my questions answered , repair was done the day promised and my car is working fine again. Robert was the representative who handled my car repair and did a great job. More

Very professional service advisor that understood my concerns and was able to take care of my needs the same day concerns and was able to take care of my needs the same day More