Norm Reeves Honda Superstore Cerritos - Service Center

Service was done in a timely manner. Good communication with agent and good service overall. Good communication with agent and good service overall. More

Trevor did a great job ! Great customer service . Will definitely be coming back to see Trevor at Honda Cerritos Great customer service . Will definitely be coming back to see Trevor at Honda Cerritos More

I like how the service team kept me informed about my vehicle every step of the way.. Great service and good price! vehicle every step of the way.. Great service and good price! More

Thanh Sabatier is the ultimate professional advisor to me and my family. He informs us of the issue and most importantly, the solution to the problem. He communicates with us regarding every detail that we n and my family. He informs us of the issue and most importantly, the solution to the problem. He communicates with us regarding every detail that we need to know. I keep coming back because of people like him. More

They were really helpful with getting my car serviced and I did not have to wait too long I did not have to wait too long More

I had a really good experience servicing my car here. Anthony was very helpful and provided exceptional customer service. I will definitely be coming back for any future purchases or services. Anthony was very helpful and provided exceptional customer service. I will definitely be coming back for any future purchases or services. More

He suggested I broke my own window. He also insinuated he was not going to help me with any other problems including the backup camera issue. Refused to address the problems with the co He also insinuated he was not going to help me with any other problems including the backup camera issue. Refused to address the problems with the connection port not working for the apple play. Suggested my phone was broken, not the port. More

I answered this last week. However, since you managed to discard my response, I will try once more. While Mike was a good service representative, the work was unsatisfactory. However, since you managed to discard my response, I will try once more. While Mike was a good service representative, the work was unsatisfactory. I brought my 2015 Honda Fit in primarily for a front end alignment because it was “pulling to the right”. It cost me a few hours waiting and more than $200, and it still PULLS TOWARDS THE RIGHT!!! I’m very unhappy with Honda having no problem soliciting my business and taking my money for work they failed to complete correctly. I thought about bringing it back, but I had to ask myself, “why would I want to waste more time and possibly money on a job you failed to complete? I have been doing business with Norm Reeves Honda for a very long time. Over the years, I’ve come to expect better from you. This is very, very disappointing. More

I had a 4 wheel allignment that was not done properly and my vehicle started swerving further to the right. I have to take it back and was informed they didnt do it right the first time. However my vehicle i my vehicle started swerving further to the right. I have to take it back and was informed they didnt do it right the first time. However my vehicle is still swerving to the right and I will have to take it somewhere else. More

Ramiro always makes me feel like family whenever I visit Norm Reeves Honda Ramiro was very knowledgeable on the service that my vehicle required Norm Reeves Honda Ramiro was very knowledgeable on the service that my vehicle required More