Norm Reeves Honda Superstore Cerritos - Service Center

Thanh was knowledgeable, friendly and professional. He's worked with me over the years and is always superb. Please pass on my thanks to him. He's worked with me over the years and is always superb. Please pass on my thanks to him. More

We showed up and right away he took care of us and walked us through the process with the big smile on his face and told us that he would handle the problem. us through the process with the big smile on his face and told us that he would handle the problem. More

I brought my car in for a recall. It was taken care of in a timely manner. I'm fine with that. When I went to pick up my car, Aaron forgot to give me the recall slip that I had to tak It was taken care of in a timely manner. I'm fine with that. When I went to pick up my car, Aaron forgot to give me the recall slip that I had to take to the DMV. I went to the DMV and wasted an hour and a half there only to find out I didn't have the slip, that is required. I had to go back to the dealership and get the slip from Aaron. When I asked him why he didn't give it to me when I picked up my car his response was oh I forgot. I'm very unhappy about that. It wasted a lot of my time. More

Than always takes care of my vehicle. He is knowledgeable and is always prompt on delivery. He is knowledgeable and is always prompt on delivery. More

Ruben was very helpful when I went in early in the morning without making an appointment due to my tire pressure light being on. He made sure the technician took care of my car's issues thoroughly. Ho morning without making an appointment due to my tire pressure light being on. He made sure the technician took care of my car's issues thoroughly. Honda made it easy to communicate with him and delivered my messages clearly and accurately. More

Awesome service Got the job done in a timely manner and it was a great job it was a great job More

Quick, friendly, resolved my question and service support and explained what was going on that helped me understand the noise I was hearing! Ramiro was very helpful and took time to hear my question about my and explained what was going on that helped me understand the noise I was hearing! Ramiro was very helpful and took time to hear my question about my vehicle and explained well!! More

I called to make an appointment. Got there and got service. Julie did a great job. Got there and got service. Julie did a great job. More

Michael provided us with great service as well as communicating with us on what was best for our vehicle. communicating with us on what was best for our vehicle. More

I always feel like they keep me posted on what is going on. Thanh answers all my questions and I always feel like we are important to him. Honest and friendly. on. Thanh answers all my questions and I always feel like we are important to him. Honest and friendly. More