Norm Reeves Honda Superstore Cerritos - Service Center

Great, professional I will return! I will definitely return great service. My service advisor kept me up-to-date. I will definitely definitely bring my vehicle back for service here. I will definitely return great service. My service advisor kept me up-to-date. I will definitely definitely bring my vehicle back for service here. More

The professionalism with most of the staff was excellent. Others are not quite at that level yet. The car runs pretty well. Tires and A/C have been a constant headache but I still love my 2018 Civic EX-LT Others are not quite at that level yet. The car runs pretty well. Tires and A/C have been a constant headache but I still love my 2018 Civic EX-LT More

He was very pleasant and knowledgeable. He listened to my answers of work I had done previously and adjusted the needed services accordingly. He listened to my answers of work I had done previously and adjusted the needed services accordingly. More

They took the car inside for service in no time and texted me when it was ready. texted me when it was ready. More

Great service Appreciate the work done and help on the service of my car thanks to everyone involved service of my car thanks to everyone involved More

Good Pleasant experience. Courteous staff. Clean office Bring your free coffee to customers will be nice Courteous staff. Clean office Bring your free coffee to customers will be nice More

Javier us always great! He is knowledgeable, dependable, really nice always willing to help and take good care if my car He is knowledgeable, dependable, really nice always willing to help and take good care if my car More

The sales rep was unfortunately, very unprofessional & impatient , Choosing to be right and argumentative instead of caring for the customer needs/concerns. They never did follow up on a couple of issue impatient , Choosing to be right and argumentative instead of caring for the customer needs/concerns. They never did follow up on a couple of issues. Unfortunately not a first at Norm Reeves. More

Excellent service all around Quick and attentive service given by Thanh. Always makes sure I leave happy given by Thanh. Always makes sure I leave happy More

Michael Barr was great he informed of the maintenance items needed and kept in contact with me through the process. items needed and kept in contact with me through the process. More