Norm Reeves Honda Superstore Cerritos - Service Center

He was rude to me. Trying to charge me for something he shouldn't have. I told him I had warranty and that should cover me because it has in past. Tried to tell me that Trying to charge me for something he shouldn't have. I told him I had warranty and that should cover me because it has in past. Tried to tell me that I didn't have warranty. He basically said I don't know what to tell you. Typical gross money grabbing car salesmen. The reason I avoid dealerships. More

Good service and quality Good at explaining what my car needs done and why. Good needs done and why. Good More

Just bought my car and already had to take it to get repaired twice. And also one of the repairs wasn't corrected properly after I took it the last time repaired twice. And also one of the repairs wasn't corrected properly after I took it the last time More

Good service and quick The service person was knowledgeable and easy to work with. Great knowledgeable and easy to work with. Great More

I went in for an express oil change, and it took over two hours. I thought it would be about an hour. I had an appointment. hours. I thought it would be about an hour. I had an appointment. More

I came In for Emission problem with service bulletin re: possible fuel Injector issue but I refused service and dealership charged me with diagnostics. The diagnostics were free on the local auto Shop I bro possible fuel Injector issue but I refused service and dealership charged me with diagnostics. The diagnostics were free on the local auto Shop I brought my pilot for REPAIR. It was a rip off of my hard earned money More

Fast and easy experience! Great customer service! Vehicle always ready quickly! Great customer service! Vehicle always ready on time. Easy to schedule appointments. Fast and e Great customer service! Vehicle always ready quickly! Great customer service! Vehicle always ready on time. Easy to schedule appointments. Fast and easy experience. More

No pressure. Easy negotiation. Patient while we looked at several cars. Good buying experience. We would buy from John again Easy negotiation. Patient while we looked at several cars. Good buying experience. We would buy from John again More

After my 2nd visit and 2nd time addressing my warranty they still couldn't find it. Took 3 people to figure out a warranty that should have been submitted in 2023. On top of that was told the battery for they still couldn't find it. Took 3 people to figure out a warranty that should have been submitted in 2023. On top of that was told the battery for my car I purchased about 5 months ago needs to be replaced. Ridiculous More

He was very professional and I felt like the service overall was fast and easy overall was fast and easy More