Back

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
1,975 Reviews

1,975 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
October 20, 2024

Service was completed quickly and no unnecessary services were recommended. Advisor gave a decent coupon. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! Come see us again whenever you're ready.

October 19, 2024

The service center mechanics are not thorough. They never fix what they say. They're going to fix and when they fix something, they actually, I have to take it back, for example, the last time the More

by Charlene14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback. We would like to learn more about your recent visit with our service center. Please contact us at a time that works for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 19, 2024

I trust your service because of your service person Michael Barr he did a goo job thank you More

by myraalee77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr service dept
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're grateful for your feedback! Please visit us again soon.

October 19, 2024

Leo was super nice and he kept me updated in a timely manner. My visit was pleasant. More

by b.belson64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in the service department
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It's wonderful to hear you had a great experience. We hope to see you again soon.

October 19, 2024

Excellent service, great people and good work I’m recommend to everyone thank for everything More

by contreras.berna1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks many Sanchez
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5 stars! Let us know how we can help you in the future.

October 19, 2024

Great customer service awesome prices and great cars Always recommend to a friend it family More

by gmoses1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the glowing review! We're always here to help.

October 19, 2024

Anthony Ortiz is the best- he always listens to my concerns and talk me through what they will do to remediate the problem. More

by ptl4everandenver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept- Anthony Ortiz
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted by your feedback and shout-out for Anthony! Feel free to reach out if you ever need assistance.

October 19, 2024

Great service 100% satisfied . George was very great with great attitude. I would go back More

by perezangie67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5 stars! Let us know if you need anything in the future.

October 19, 2024

Norm Reeves needs to train all techs to treat repeat customers with discounts wherever possible! More

by lisammotton9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback, Lisa. Please reach out to us at a time that works for you and we can learn more about your recent visit. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 19, 2024

Ruben was great and helped us with everything we needed. Helped me find what I was looking for and made my experience easy. More

by marlynosuna17
Recommend Dealer
Yes
Employees Worked With
Erube Chirino
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words! Come see us again anytime.

...
17
...