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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,292 Reviews

2,292 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 18, 2024

It’s a nice dealership I go back to and trust to get work done More

by jimmy.negrete874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
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Apr 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued trust in our dealership! We're honored to be your go-to choice for automotive needs and look forward to serving you again.

April 17, 2024

Courteous, professional, knowledgeable, polite. Do what they said they would do. Quite was very accurate More

by jakithomastc90529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Gonzalez
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out. Drive safely!

April 17, 2024

Someone come and ask me somebody is gonna come out and assist you oh ok More

by allejandro619901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for reaching out! We apologize for any confusion. Our team is here and ready to assist you with any questions or needs you have. Please feel free to visit us anytime.

April 17, 2024

Love that dealership advisor and parts store is phenomenal Wouldn’t replace them for nothing in the world . More

by ejohnson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas and Louis in the part store are the most professional person you ever won’t to know.
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Apr 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our dealership advisor and parts store. We appreciate your loyalty and look forward to serving you again in the future!

Apr 19, 2024 -

ejohnson31 responded

You will.

April 16, 2024

Took in the vehicle for a diagnostic, the problem was found in a timely manner and explained thoroughly. Leo was a great help in getting everything addressed to repair the issue . More

by steve@craftsmenab.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano, Nathan Reyes
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're delighted to hear that Leo provided excellent service and efficiently resolved your vehicle's issue. We appreciate your trust in our dealership and look forward to assisting you in the future.

April 16, 2024

Helpful service department with timely response and professional manner. Resolved the issue with my car. More

by michaeldhanna11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that our service department could assist you promptly and professionally. Your satisfaction is our priority, and we look forward to serving you again in the future.

April 16, 2024

Everyone here was really nice, very professional and had great customer service skills. I was very satisfied with their service. More

by jenniesjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

April 16, 2024

Julie Canales was amazing she was very friendly and helpful the job was done quickly More

by briana_parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Julie is indeed a valued member of our team! We're thrilled to hear that your experience was smooth and efficient. We appreciate your business and look forward to serving you again in the future!

April 16, 2024

Me gusta mucho su servicio muy amables eficaces y responden muy bien a todas mis dudas 100% satisfecha con su servicio More

by marthagonzalez793114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Nos alegra mucho escuchar eso! Gracias por su amable reseña y por confiar en nosotros para sus necesidades automotrices. ¡Esperamos seguir superando sus expectativas en el futuro!

April 16, 2024

Very good experience, always my advisor is the best he is always so helpful and courteous More

by msskoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing excellent service, and we're grateful for your support!

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