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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,291 Reviews

2,291 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 22, 2024

Always great service, professional, kind staff all-around good service. Very clean waiting room. Thanks More

by gfonsec61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and facilities. Your satisfaction is our priority, and we look forward to serving you again in the future.

April 21, 2024

I have been with Norm Reeves since 2013, and I have been very satisfied with the service and courtesy that I have received over years. More

by msbjhun22te
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for being a valued part of the Norm Reeves family since 2013! We're delighted to have provided you with top-notch service and courtesy throughout the years. Looking forward to continuing to exceed your expectations in the future.

April 21, 2024

The attention and service was excellent, they helped us completely and resolved all of our questions. Jose Rodriguez was incredibly good and without his help we would not have been able to get the car we w More

by Agustin Loza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Jose provided you with excellent service and helped you find the perfect car. We appreciate your business and look forward to serving you again in the future.

April 21, 2024

The dealership is friendly, helpful and reliable. My car is finished when they say it will be finished. The service advisors always communicate well about my car. More

by cindyrella2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We strive to provide top-notch service and timely communication. We're delighted to hear about your positive experience and look forward to serving you again in the future.

April 20, 2024

Best dealership I’ve been to so far! And I’m 100% sure I’ll be back to only this one! The people are very professional and do the best they can to make sure you have a great experience! More

by perezbrianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ, Jinadasa
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. We look forward to welcoming you back for your future automotive needs!

April 20, 2024

Thank you steven Mendoza for helping and always keeping me updated about my car. Always happy with my services More

by jessica.serrano90650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Steven provided you with excellent service and kept you informed throughout. We appreciate your business and look forward to serving you again in the future.

April 20, 2024

Need to be more serious and professional about the service you've done every time I've service may vehicle you've had something wrong on my vehicle. Eccemple losses air tiers balve plugs. Leave open w More

by valleeramon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crevice department
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're truly sorry to hear about your experience. Please accept our apologies, and we'll ensure our service team addresses these issues promptly. If you would like to discuss your concerns please reach out to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 20, 2024

Very dissapointed they dont know what theyre doing very frustrating called so many times they dont returned call More

by Kcarcer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience. We're committed to improving our communication and service. Please reach out directly so we can address your concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 20, 2024

👍 good service…. thank you. O o o o o o o o o o o More

by mfrancoiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. If you ever need anything else, don't hesitate to reach out.

April 20, 2024

Great service and experience both days I took both my vehicles. I plan on taking my vehicles back when the time has come. More

by jroddabigdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Ruben
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your vehicle needs! We're thrilled to hear about your positive experiences, and we look forward to serving you again in the future.

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