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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,291 Reviews

2,291 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 25, 2024

Service was good. Wa able to get my car done on same day I called. Car was done when promised. More

by goldenyamada248
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that you were satisfied with our efficient service. If you ever need anything else, don't hesitate to reach out. Safe travels!

April 25, 2024

Norm Reeves Honda I’ve been a customer since 2000 and they always take care of my vehicle just a shout out to Anthony Ortiz always giving excellent service this visit was so fast I couldn’t believe when More

by pjm20124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty, and we're thrilled to hear about your positive experience with Anthony Ortiz! We'll make sure to pass along your kind words to him. See you next time!

April 25, 2024

Excellent service , everyone are kind and friendly to customers. They perform efficiently. They check my car and good take my car, I will keep go to to do my car maintenance More

by Ngswim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car maintenance
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our team. We look forward to serving you for all your car maintenance needs in the future.

April 25, 2024

Easy and fast experience every time I have an appointment! Great customer service. Advisors are always friendly. More

by anaizalexiaah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro, Michael, Trevor
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with our team. Looking forward to serving you again in the future!

April 24, 2024

Wish the service advisor would have mentioned some of required service items before the car was ready for pickup. More

by ervin-willims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Apr 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience caused. We'll ensure our service team communicates all necessary service items clearly in the future. Thank you for bringing this to our attention.

April 23, 2024

Excellent customer service from service advisor Julie Canales. Excellent and prompt auto service from mechanics. More

by normaisas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Apr 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Julie and our service team. We're committed to delivering top-notch service every time you visit.

April 23, 2024

My car salesman kept every promise he made, and lived up to all the expectations. I set for him! the best car buying I’ve ever had. More

by brandizloveesz216k16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that our team exceeded your expectations. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future.

April 22, 2024

Bryan Salas helped me through the process with my car maintenance. He has great costumer service! More

by Jennyvillalvazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Apr 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! Bryan takes pride in providing excellent customer service. We're thrilled to hear about your positive experience with us.

April 22, 2024

They do an excellent job and are very quick about it. They’ve maintained my 2018 Odyssey Elite with 74,000 miles, in great shape. We travel a bit and just before going and have them check everything, f More

by eljefe_52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Apr 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you're satisfied with our service and that we could help keep your Odyssey in great shape for your travels. We appreciate your trust in us!

April 22, 2024

Really good straight to the point. I like quick work and they did a very fast job More

by Pluto7810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We're glad to hear that you appreciated our efficient service. If you need anything else in the future, feel free to reach out.

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