Norm Reeves Honda Superstore Cerritos

Amazing experience! 3rd new car purchase but first time alone without anyone's input didn't know what to expect. A bit hesitant being I had no one to reassure me of makin 3rd new car purchase but first time alone without anyone's input didn't know what to expect. A bit hesitant being I had no one to reassure me of making the right deal but it turned out I had the best sales person ever Tony. He totally took me under his wings was completely patient explained everything more than once negotiated with me till I was beyond thrilled with the biggest smile ever. I must say I am extremely happy and satisfied with my new car purchase after shopping around in other dealers I really feel blessed to have run into Tony Packeer. Thank you Tony I greatly appreciate your dedication, professionalism and making me feel like family. Sincerely Ana Nuñez More

I had a recent deal with Honda through Susana's help. Susana was really efficient in helping us with our deal. Thank you for all the hard work that you put in. I greatly appreciate it. Susana was really efficient in helping us with our deal. Thank you for all the hard work that you put in. I greatly appreciate it. More

Customer service I had a great experience at Norm Reeves Honda. They very professional and helpful. They answer all my questions and one can tell that they really care I had a great experience at Norm Reeves Honda. They very professional and helpful. They answer all my questions and one can tell that they really care for there customers. Paul and Darrell help me out with the hold process, answer all my questions. They are best! More

Exelente servicio Gracias Sr Ivan por su ayuda y ayudarnos a elegir la mejor opción de acuerdo a nuestras necesidades ...exelente trato exelente información del vehícul Gracias Sr Ivan por su ayuda y ayudarnos a elegir la mejor opción de acuerdo a nuestras necesidades ...exelente trato exelente información del vehículo que adquirimos ..ahora felices de manejar esta increíble Honda CRV. More

Received Great and Honest Service from Ahmed Ahmed was very knowledgeable of all the Hondas I was interested on. Great service without pushy sell tacktics. He helped me find the right SUV for me. Ahmed was very knowledgeable of all the Hondas I was interested on. Great service without pushy sell tacktics. He helped me find the right SUV for me. I already recommended him to a find looking to buy a certified Honda. More

Great first experience in purchasing my vehicle Great customer service very good personality. Provide all the information on vehicle detail the vehicle and you test drive and they point out every fu Great customer service very good personality. Provide all the information on vehicle detail the vehicle and you test drive and they point out every function in the vehicle. They inform you very well to make sure it's what your looking for. More

Thanks Norm Reeves , it was a wonderful experience and thanks a lot to Tony for his guidance and experience. I will surely recommend Norm Reeves to my friends. Expectin , it was a wonderful experience and thanks a lot to Tony for his guidance and experience. I will surely recommend Norm Reeves to my friends. Expecting same response in future visits for services. More

Worst customer service ever! This place either has to terminate some of the employees or shutdown the store itself. JPakeer (a.k.a Tony) Internet Sales person, is the biggest liar This place either has to terminate some of the employees or shutdown the store itself. JPakeer (a.k.a Tony) Internet Sales person, is the biggest liar and pretender, who agrees for the deal initially and asks to meet personally, then says "how come it's possible, no, sorry" when you meet him directly. Not just once, he played with me twice and made me to overpay after 7 hours of wait time approximately during each individual visits. Anthony from parts department is one of the rudest fellow who doesn't even think what he is speaking, but just follow his company's rule book irrespective of the customer likes or dislikes. 0% courtesy on customers. No respect to customers. Money eaters. Bunch of liars. For future buyers, its really a wrong decision to have expectations when you want to buy a car here, instead of just paying what they ask. Even if you pay what they ask, still you wouldn't get complete satisfactory service from them once you sign to buy the car and get out of the store. More

I got a new car and made a new friend Susanna Yim provides great service and the best deal around compared to multiple other dealers I will definitely come see her when time is up for a n Susanna Yim provides great service and the best deal around compared to multiple other dealers I will definitely come see her when time is up for a new car The financing person his name is Spall was very helpful and understood my situation and totally worked with me to keep the payment down Thank you More