Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Norm Reeves Genesis of Irving

Irving, TX

Overview
Reviews
Vehicles
4.2
111 Reviews
Norm Reeves Genesis Irving has proudly and confidently met the needs of many drivers across Irving, Dallas, and Grand Prairie, TX, for several decades. That's still the case today, as we aim to put you behind the wheel of a thrilling Genesis, offer financial guidance, and expert maintenance and repairs.
Contact Dealership

1830 E Airport Fwy

Irving, TX

75062

Directions

By Type

Showing 111 reviews

October 18, 2025

Since I purchased the vehicle my experience has been stellar from sales team to service team More

by sandrabuckinghamdfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole service team
Report | Print
October 18, 2025

Great Service very attentive to the customer. If you are having issues with the service please contact Norm Reeves More

by gibsonc93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
October 18, 2025

This is my 2nd Genesis vehicle from here in 2yrs, and I will always give my salesman Herman Mansel 10⭐️ Everytime I call, he delivers. Best Salesman ever.. If you need a Genesis call and ask for Herman Man More

by Monty2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Mansel
Report | Print
October 17, 2025

It was quick would have preferred the additional suggestion maintenance we explained fully to me. More

by jasondo06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
October 16, 2025

Our service advisor Mr. Sullivan was awesome! I can’t say enough about his customer service skills. The service was quick, thoroughly explained and friendly. More

by laatg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sullivan in service
Report | Print
Oct 17, 2025 -

Norm Reeves Genesis of Irving responded

Action! Our team brought the show to life with five-star service and flawless timing. We can’t wait to welcome you back for another encore-worthy performance, because every visit deserves that cinematic sparkle!

October 16, 2025

Professional, personable, and polite. Responsive and insightful to questions. Nice neat, clean and organized facility. More

by LANDGRAFTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Demarest
Report | Print
Oct 17, 2025 -

Norm Reeves Genesis of Irving responded

Your visit brought the same bright energy we love on a perfect summer afternoon. Our team takes pride in creating that easy, open-road feeling whenever a guest stops by. We’re delighted that your experience reflected the warmth and care we aim to deliver daily.

October 13, 2025

Nice and very friendly ! ! My salesman was very knowledgeable about the car. I will buy from them again. More

by Sagann1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick, Rodney King
Report | Print
Oct 13, 2025 -

Norm Reeves Genesis of Irving responded

Every great car story starts with expert guidance, and you found it with Patrick and Rodney! We’re glad they helped make your experience seamless. We look forward to helping you, your family, or your friends in the future.

October 12, 2025

Great service professionals. Always attentive, prompt and honest. Paying a premium for experts working on your vehicles is worth it and keeping your vehicle in good shape for yea More

by jasonjtp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sullivan
Report | Print
Oct 13, 2025 -

Norm Reeves Genesis of Irving responded

Your vehicle has a real guardian in Christian! It’s great to hear that attentive, honest service makes you feel confident your car is in expert hands. Thanks for trusting us, and please feel free to request an appointment anytime you need us.

October 11, 2025

This was my first visit and they exceeded my expectations! Excellent customer service. Reps were professional and courteous. Loved that they washed my car and vacuumed my car. More

by NIK T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Oct 13, 2025 -

Norm Reeves Genesis of Irving responded

Every first visit is a new adventure, and we’re thrilled yours was a smooth and sparkling one! Our team loves making every detail count, from service to a spotless car. Thanks for letting us make your day shine.

October 10, 2025

Not disappointed. Same Quality when it was Freeman Hyundia. Excellent service. Customer service is top notch . More

by Greyfox623
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 13, 2025 -

Norm Reeves Genesis of Irving responded

It seems the tradition of excellent service continues strong! We’re thrilled that the quality you remember from Freeman Hyundai is still top-notch now. Thanks for trusting us to keep that legacy rolling forward.

1
2
...
12