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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,195 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,195 Reviews of Norm Reeves Ford Superstore

October 28, 2011

I bought my 2011 Fusion at Cerritos Ford They were great Everyone was very friendly and helpful I even got lower payments than I had I my older Fusion Josh really made it easy to buy a new car His manager K More

by ray l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vandenakker Ken Sherman Dan Ryan, Josh Vanden Akker
Oct 28, 2011 -

Norm Reeves Ford Superstore responded

Congratulations on your new 2011 Ford Fusion and we hope that you're enjoying it. We're glad to hear that we've made such a lasting impression on you during your visit. It is our goal to show each and every guest that customer service is our highest priority. Please let us know if there is anything we can do for you and we would be happy to help out. Follow us on Twitter and Facebook for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 27, 2011

I'm happy that I purchase my 2011 Ford F150 from Miles Phillips.He answered all my question that I had on my list so I could make the right decision.Now my truck shopping days are over thanks Miles! More

by Tom b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Phillips, Miles Phillips
Oct 27, 2011 -

Norm Reeves Ford Superstore responded

Tom, Congratulations on your new 2011 Ford F-150 and we're glad that we could be your dealership of choice. We believe that it is extremely important for the customer to be completely comfortable and informed about a vehicle before making a purchase. It is exciting to hear that you've noticed our hard work. Thank you for choosing Cerritos Ford. Don't forget to check us out on Twitter and Facebook for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 22, 2011

Ben showed me a variety of cars and helped me narrow down my search. He didn't rush or push me through any of the process. He got me in a great car for an amazing price. More

by jonny78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Behin, Manuel Mendez, John
Oct 24, 2011 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback, Jonny! Customer satisfaction is a priority for us and I know Ben will be thrilled to hear that you appreciated his help. Congratulations on your new car, and be sure to visit us on Facebook and Twitter to take advantage of exclusive deals. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 19, 2011

Wow what a wonderful smooth experience ,no haggle or hassle got me the lowest price quick and easy ,all i could say is WOW,i recomend Ben Behin this guy is not a slick quick talker never is a rush , More

by jackhernandez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Behin
Oct 20, 2011 -

Norm Reeves Ford Superstore responded

Jack, thank you for your kind words about our dealership. We continuously strive for the highest level of customer service and we're glad to hear that this goal has been met with you. We look forward to seeing you in the future and thanks again for the glowing recommendation. Visit us on Twitter and Facebook for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 13, 2011

The best dealership ever. Much better than a Mercedes dealer in West Covina. These guys don't care if you have tie around your neck or not like in Mercedes dealership in West Covina. Never more Mercedes. More

by mujanovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 13, 2011 -

Norm Reeves Ford Superstore responded

Thank you very much for taking the time to write this glowing review. Our whole team is dedicated to our customers and providing a comfortable environment for them when they visit. We're glad to hear that you felt like a part of the Cerritos Ford family. Please feel free to call us if you have any questions in the future. Check us out on Twitter and Facebook for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 01, 2011

I came into the dealership with no car in mind, but I knew that I wanted something new for a great price. Mr. Ben Behin was such a GREAT salesperson he informed me of the most affordable cars and helped More

by nicole50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Behin
Oct 03, 2011 -

Norm Reeves Ford Superstore responded

Nicole, We sincerely appreciate you taking a moment to write about your experience. We strive for a knowledgeable and unique purchasing process. Ben will be thrilled when he hears that you've spoken so highly of him. We look forward to seeing you in the future. Visit us on Facebook and Twitter for exclusive monthly coupons. Thanks again, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 01, 2011

I went to the Ford dealership to find a new safe car for my daughter to drive. Ben was extremely helpful in showing me the perfect model for my daughter, and she loved it! More

by ghun123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Behin
Oct 03, 2011 -

Norm Reeves Ford Superstore responded

Thank you very much for posting this great feedback. We are completely committed to providing an experience that exceeds all expectations. It's great to hear that we were able to get your daughter into a car that you felt fit for her. Please be sure to contact us if you have any questions about your purchase. Follow us on Twitter and Facebook for exclusive specials. Sincerely, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

October 01, 2011

Ben was extremely knowledgeable and provided me with excellent service. He never made me feel like I was being pressured and he was patient and answered all of the questions. I'd definitely refer him t More

by b-ray1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 03, 2011 -

Norm Reeves Ford Superstore responded

We would like to thank you for the kind words and recommendation. A simple purchasing process and helpful customer service are our two main goals. We are ecstatic and Ben will be too, that you've found this value in us. Feel free to contact us if you have any questions or concerns about your vehicle. Thanks again and be sure to find us on Twitter and Facebook to instantly begin saving. Regards, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

September 22, 2011

I would, and I have, recommended Cerritos Ford to friends & family especially my salesman; Mike O'Connor. Mike was a pleasure to work with on my new Fusion purchase. Mike was patient, knowledgeable and rea More

by richhackenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor, Mike O'Connor
Sep 23, 2011 -

Norm Reeves Ford Superstore responded

On behalf of the whole Cerritos Ford team, I would like to thank you for writing this review and the great recommendation to our dealership. It is our goal to have each and every customer leave completely satisfied and we're glad that we have fulfilled this goal with you. We look forward to seeing you in the future. Follow us on Twitter and Facebook as we have exclusive specials. Thanks again, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com

September 19, 2011

I have to say I am thrilled with my 2010 Ford Fusion I purchased on 9/17/2011. The internet sales team and Kathy Jo Bailey made the whole purchase process easy and enjoyable. I love my Ford Fusion and I More

by Dancing Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Jo Bailey
Sep 20, 2011 -

Norm Reeves Ford Superstore responded

Bob, Congratulations on your 2010 Fusion and we hope that you're enjoying your new vehicle. We're glad that Kathy and the team made your experience exceptional. We strive for top quality service and a stress free purchase. It is reassuring to hear that you've noticed our strong efforts. Feel free to contact us if you have any questions or concerns about your vehicle. Also, be sure to check us out on Twitter and Facebook for exclusive specials. Thanks again, Angie Marzinke- General Sales Manager Office Phone: 562-405-3570 amarzinke@cerritosford.com