Norm Reeves Ford Superstore
Cerritos, CA
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2,282 Reviews of Norm Reeves Ford Superstore
This dealership was recommended by a family member. They worked with for over a year to get my Transit T350 U5X van with the exact options I ordered, despite delays from Ford which were out of the deal They worked with for over a year to get my Transit T350 U5X van with the exact options I ordered, despite delays from Ford which were out of the dealer's control. Communication from both George and Enrique kept me up to date with the order status. Pricing was fair and as quoted with no surprises once my order was delivered to the dealer. Kia was very honest on financing information, giving explanations on all aspects of the process. I didn't feel any pressure to purchase additional options or dealer upsells. Overall it was a peasant experience and I would recommend this dealer even though they are not local to me. More
Great customer care and attention to detail. Rafael Gonzales was extremely helpful with getting repairs done and getting me a ride home. Future repairs were scheduled also. Appreciate the great Rafael Gonzales was extremely helpful with getting repairs done and getting me a ride home. Future repairs were scheduled also. Appreciate the great service! More
Outstanding Bronco buying experience with Samir in sales and Kia from the Finance team at Norm Reeves Ford. Simple, straightforward, and timely. I am very happy with both the Bronco and the experience. I and Kia from the Finance team at Norm Reeves Ford. Simple, straightforward, and timely. I am very happy with both the Bronco and the experience. In the future I will go to this dealership first when I need a Ford. More
Crystal Riviera was great! She was honest and responsive always felt she communicated answers to my questions. Dropped my car off knowing it was in good hands. She was honest and responsive always felt she communicated answers to my questions. Dropped my car off knowing it was in good hands. More
Ordered a Ford Maverick Tremor from Norm Reeves Ford and couldn't have had a better experience. Monica Perez and Kevin Limon were great! They were very helpful throughout the entire process and always retur couldn't have had a better experience. Monica Perez and Kevin Limon were great! They were very helpful throughout the entire process and always returned my calls, texts and emails right away. When other dealers are marking up customer orders or forcing cistomers to buy add-on, Norm Reeves Ford honors your price and makes you glad you picked them to do business. Thanks again Monica and Kevin! More
I am very satisfied with the entire purchasing process of my Bronco Sport. Aaron Carlson was transparent and honest with the price and took care of every transaction detail, providing 5-star service. my Bronco Sport. Aaron Carlson was transparent and honest with the price and took care of every transaction detail, providing 5-star service. More
Antonio Ybarra has taken excellent care of my vehicle that was in for a warranty transmission repair. It is my first time bringing my truck in for service at this Ford dealership and now I feel confident that was in for a warranty transmission repair. It is my first time bringing my truck in for service at this Ford dealership and now I feel confident that it will be where I will be bringing in my truck for future services. More





