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Nissan of the Bronx - Service Center

Bronx, NY

4.4
853 Reviews

853 Reviews of Nissan of the Bronx - Service Center

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January 12, 2024

The service agent was great but the dealership charged me $425 for a part that I noticed after I paid was online advertised for $275. Wish I would’ve noticed that before paying! More

by NELSON_MATEO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adilka Vasquez
Jan 14, 2024 -

Nissan of the Bronx responded

Nelson, I'm sorry to hear that there was a difference in price from our store versus online. We try to keep our prices as competitive as possible. I am glad to hear that our advisor was a great help when you came into service.

January 09, 2024

Our experience was second to none . From the moment we got there , everything worked as they said . Professionalism knowledge second to none. More

by GJOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Jan 10, 2024 -

Nissan of the Bronx responded

Gjoka, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Bronx Nissan

January 09, 2024

They work well and get the job done. Got my radio fixed after many months of waiting. More

by EandD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Nissan of the Bronx responded

Eandd, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

January 08, 2024

Workers at the service dept are very welcoming. Valet guys are very polite and processional. Love having Adilka as my advisor when my car needs service. Always looking forward on visiting Nissan of More

by Vianey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Jan 10, 2024 -

Nissan of the Bronx responded

Vianey, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

January 07, 2024

Alexis has been at great help and at anytime I call her is able to help me More

by AFINCHER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
Jan 09, 2024 -

Nissan of the Bronx responded

Afincher, we're happy you found our staff to be so supportive during your experience here at Bronx Nissan. Take care.

January 06, 2024

The staff at Bronx Nissan, is very Professional, Knowledgeable, and Courageous. I got an inspection done and it was quicker than I thought. More

by WILKERSONTANYA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Corporan
Jan 07, 2024 -

Nissan of the Bronx responded

Tanya, we're happy you found our staff to be so supportive during your experience here at Bronx Nissan. Please don't hesitate to reach out to us if there's anything more we can do!

January 06, 2024

It was "Ok. " Our 1sy Rep., wasn't tentative. He left us at his dest and went out to lunch (made no announcement). Someone else stepped in after seeing our dismay More

by JFAITHW429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Gibson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Groody, Anthony Cecala, Alicia Corporan, Steven Madrid
Jan 09, 2024 -

Nissan of the Bronx responded

Julia, we apologize for any inconvenience when you came to our service center. We will look into what happened when you came by. I'm glad to hear that someone else was able to assist you after seeing you needed help.

January 05, 2024

Horrible, workers was inconsiderate of my time, scratched my car while left for service. I’m done with Nissan after this lease is up!! More

by VONETTERLLOYD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Osbourne-Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Corporan, Alyah Jimenez
Jan 06, 2024 -

Nissan of the Bronx responded

Hello Mrs LLoyd, we are sorry to hear about any issues you had while your car was here in service. Please reach out to our manager at 718-696-6144 or email acecala@nissanofthebronx.com to discuss.

January 05, 2024

After the trauma of being towed in, the original estimate was modified three days later. The center trouble shooting found a bigger problem, provided me with a loaner until my problem was resolved. More

by GLCHERRY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Nissan of the Bronx responded

Mrs Cherry, we are glad we were able to help you out with the issues the vehicle had while coming in to our service center. Please let us know if there is anything we can help you out with in the future. Take Care.

January 04, 2024

It was great service. Overpriced is my only complaint about it. s s d f g More

by LPERE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Corporan, Steven Estevez, Alyah Jimenez, Adilka Vasquez
Jan 06, 2024 -

Nissan of the Bronx responded

Lpere, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

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