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Nissan of the Bronx - Service Center

Bronx, NY

4.4
852 Reviews

852 Reviews of Nissan of the Bronx - Service Center

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June 26, 2024

Nate Lopez is an awesome sales consultant! He was patient and listened to me making me feel like an important customer. He followed up with me several times during the sales process and tried More

by morled713
Recommend Dealer
Yes
Employees Worked With
Nate Lopez
June 24, 2024

Second nissan I brought from here was told first oil change complimentary before I pulled in then told to much mileage under 19 thousand. Not a problem but should not tell people first oil change comp t More

by RRIVERA456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cedeno
June 24, 2024

I was very satisfied with her customer care professionalism. Very informative and kind thank you More

by lizrosas1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Friendly customer service and service rep. Work completed on timely manner. No issues so far. More

by BENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cedeno
Jun 25, 2024 -

Nissan of the Bronx responded

Benny, we are so pleased you enjoyed your visit to Bronx Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2024

This was the worst experience dealing with a dealership! ! I would never recommend Nissan to anyone I care and love! No excuses for my car to be in the shop for three weeks! Keith was the absolute lazy unpro More

by TYEMA27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Osbourne-Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Nissan of the Bronx responded

Tyema27, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Bronx Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 607-3537 to discuss ways we can better serve you in the future.

June 23, 2024

I deal with Nissan a lot and I'm never disappointed . Always a good service . Kevin was very helpful More

by SABRINACATES969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie service advisor excellent service
Jun 25, 2024 -

Nissan of the Bronx responded

Sabrinacates969, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

June 22, 2024

I called right after I left and left 2 voicemails for the service director, which I have not received responses to. After about 5 minutes of driving away from the shop, the check engine light came back on More

by CARITA21594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Osbourne-Walker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Nissan of the Bronx responded

Carita21594, we regret to hear that you had this experience with us. Please reach out to us at (877) 607-3537 so we may assist you in moving forward towards a resolution.

June 21, 2024

Greg Stukes kept me informed regarding my Vechicle Recall R23C3. He's is very polite and follows through. More

by JABBXBOMBER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Stukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanics who took care of my Back Up lights recall
Jun 23, 2024 -

Nissan of the Bronx responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2024

The service was terrible and the unprofessional. The work done on my vehicle was not the best. More

by LEANETTA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Stukes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Nissan of the Bronx responded

Leanetta22, we regret to hear that you had this experience with us. Please reach out to us at (877) 607-3537 so we may assist you in moving forward towards a resolution.

June 19, 2024

Great customer service Don't go at noon, you will have to wait another hour before your work starts More

by SONNY919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Nissan of the Bronx responded

Sonny919, thank you for sharing your positive experience! We hope to see you soon!

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