Nissan of the Bronx

I was really impressed with the service I received. They were incredibly quick and kept me updated at every step of the process. It made the whole experience so much easier and less stressful. I would They were incredibly quick and kept me updated at every step of the process. It made the whole experience so much easier and less stressful. I would recommend them to anyone needing this type of service. More

Just recently bought my lease. It was my second process here and everything was a breeze. These guys treated me like family and was completely transparent through the whole process It was my second process here and everything was a breeze. These guys treated me like family and was completely transparent through the whole process. Any questions I had after the transaction was answered promptly. When it’s time for a new car I’ll definitely be coming back to Nissan of the Bronx! More

Kevin was extremely helpful with assisting me in my recent service visit. He is always polite and answered all my questions. recent service visit. He is always polite and answered all my questions. More

I had the worst experience with my service advisor, Leslie. Not only was I bounced around, I was provided inaccurate information, she instructed me to return my Nissan to the previous service center, Leslie. Not only was I bounced around, I was provided inaccurate information, she instructed me to return my Nissan to the previous service center, and drive it there. For background context, I dropped the vehicle off at the dealership because it turned off on it's own WHILE I WAS DRIVING! A complete death trap, and to add insult to injury, this woman advised me that the dealership couldn't determine what was wrong. Fortunately, the manager stepped in to rectify the situation and made the connection with the non-dealership service center to get the repairs initiated. I'm not certain that I'm satisfied with his handling either, but I can give credit for his efforts in follow through. More

The process was very streamlined, it was a easy drop off and easy pick up. and easy pick up. More

Kevin was very attentive and the service was quick. They were able to do in a timely manner. They were able to do in a timely manner. More

Jeffrey was very helpful with assisting me in finding a new vehicle. Would recommend to anyone looking to purchase a new vehicle. new vehicle. Would recommend to anyone looking to purchase a new vehicle. More

The dealership is expensive (for parts and labor). I don’t like that I can’t talk to the mechanic one on one and have to speak through a service advisor. My service advisor was kind but didn’t act lik I don’t like that I can’t talk to the mechanic one on one and have to speak through a service advisor. My service advisor was kind but didn’t act like he was really listening to me and it took him a week to even call me back to give me my cars diagnosis. The customer service department is very unprofessional. Many things about this dealership make me wonder if this would be my last visit here! More

When I got to the dealership I was seen right away that was very pleasnt was very pleasnt More

I was a bit nervous due to the fact that they had change ownership. I sat down with an excellent sales rep. (Julio Ceballos) that listened to my thoughts and concerns. He delivered exactly what I had wanted ownership. I sat down with an excellent sales rep. (Julio Ceballos) that listened to my thoughts and concerns. He delivered exactly what I had wanted. I did not have to say much either. Mr. Ceballos was professional and down to earth. He got me two cars exactly how I wanted. Also, Steven Madrid (Finance Manager) was impressive. It's no surprise he's excellence with the many awards on the side. He did everything in a snap. The professionalism, and kindness I have obtained was outstanding. They made me feel valued as a customer. I've been with Nissan for many years, and they never disappointed me. I believe, I would be their client for life. More