Nissan of the Bronx

I took my car for malfunction light on! Got my car back same issue! Thanks Got my car back same issue! Thanks More

Very reliable place great staff even Leslie her personality is great and we can relax in a comfortable environment and have some great coffee personality is great and we can relax in a comfortable environment and have some great coffee More

Great service and customer satisfaction. Keith from the service dept reminded me through text that my Nissan Rogue was due for service. Appointment times on Saturdays are always convenient. Keith from the service dept reminded me through text that my Nissan Rogue was due for service. Appointment times on Saturdays are always convenient. More

Everyone was professional. Made my experience with the lease very enjoyable. Albert was excellent when it came to doing the finance portion of purchasing the car Made my experience with the lease very enjoyable. Albert was excellent when it came to doing the finance portion of purchasing the car More

Michael Rosa, was very professional and when over board as customer service and help me also with service of taxi and always making sure i was up to date with all services being provided for the car. I def as customer service and help me also with service of taxi and always making sure i was up to date with all services being provided for the car. I definitely recommend More

I have always had a good experience at Nissan of the Bronx. The Service and Sales departments are always courteous, helpful and professional. Bronx. The Service and Sales departments are always courteous, helpful and professional. More

It was clean, good organize comfortable. Staff was OK. They let you feel happy friendly. Staff was OK. They let you feel happy friendly. More

Was able to get my first car, Sergio and Alberto were amazing. Will definitely recommend. amazing. Will definitely recommend. More

I would like to express my mixed feelings regarding my recent experience at the dealership. Greg, the service manager, demonstrated professionalism and understanding throughout the process. He graciously recent experience at the dealership. Greg, the service manager, demonstrated professionalism and understanding throughout the process. He graciously allowed me a few extra days to arrange for a tow truck to retrieve my vehicle from the shop. Additionally, the receptionist was consistently kind and cooperative, assisting me as much as possible. However, I encountered issues with the mechanics during both of my visits to drop off my car. Their attitudes were unprofessional, and the overall handling of my vehicle raised concerns. My car was in the shop for three weeks during the first visit, during which time it was reported that the transmission had been replaced, with the costs covered by Nissan Corporate due to ongoing issues with the vehicle since its purchase less than two years ago. Regrettably, just two weeks after I received my car back, it needed to be towed back to the dealership. I was informed that there were eight critical items requiring repair, amounting to over $4,000 (this is on top of the original $9,000 bill they allegedly billed for the “new transmission”). When I inquired as to why these issues were not identified during the previous visit, which had been less than a month prior, I was told that they were not detectable through diagnostic tests until they manifested as failures. While I am not a mechanic, I have friends in the field who believe that many of these issues should have been apparent during a diagnostic evaluation. Overall, I am left with the impression that the dealership may not have fulfilled the services for which they were compensated by Nissan Corporate. This raises concerns of either negligence or potential malfeasance. Ultimately, mechanics outside of the dealership were able to repair my car for just under $1,000, and they agreed that the quality of work performed at the dealership was questionable. Furthermore, I would like to note that the new transmission has not been reflected in the Carfax report. More

Michael was nice and helpful with my car’s maintenance. Saved some bucks on my service. The cashier was friendly! Saved some bucks on my service. The cashier was friendly! More