Nissan of the Bronx

DONT'BUY HERE. A hellish nightmare. At the beginning, I wanted to like these guys, but basically everything they have said or promised is a LIE. They say or do A hellish nightmare. At the beginning, I wanted to like these guys, but basically everything they have said or promised is a LIE. They say or do anything - nice words - and they follow up on NOTHING. First: we've waited 8 weeks - and still counting - for a title. They gave us a defective title, made out to some other person. Our state (which has normal procedures, not particularly onerous) explained why they couldn't accept it. We contacted NOTB and explained it, and they said, oh, we are sorry: overnight us the title, and we'll reimburse you (LIE - they never did) and get it right back to you (LIE - they did not, and a week later, we had to call them for it.) And what they eventually sent us was still defective, and could not be used to title and register the car. The local DMV explained that we needed either a statement of correction for the title, or a new title. We drove 5 hours in person to NOTB and explained this, and they said, yes, we understand, we know how to do this. We will email you one and also postal mail you a copy. (LIE - they never did.) And when we didn't get one by a week later, we called, and they said, oh, what do you want now? We don't know how to do that.) (BTW, I can name the names associated with "they":. Initials KP and YR [or YR-M]. On the phone, KP then said, we'll do a replacement title. It takes about a week. 2 weeks later, we still don't have it. It seems as if we will have to pursue legal remedies. And - at the time of sale, they promised a second car key; they said they needed to get it from the previous owner and then they would reprogram it. And we could pick it up some time. We asked 2 weeks prior to our visit, and "they" assured us they would have it for us. When we arrived - guess what? They didn't have it. (Another LIE). They said, oh, we'll send you the money to have your own second key made. Wanna guess whether they actually do that? You guessed right - almost certainly another LIE. They will say or do anything to get you to go away. But, since I can't drive a car that isn't titled or registered, I am going to have to pursue legal action against these unscrupulous and unethical people. And that brings me to another LIE - I paid cash - and they assured me they would not run a hard credit check. Guess what I found out when I opened my mail a week ago. Right! They ran a hard credit check on me - even though I was a 100% cash buyer and did not for one moment express the slightest interest in any financing - partial or full. Oh, and, you be the judge of whether their state safety inspection was "pencil-whipped" or not. They passed their own car, even though I noticed it would need new tires soon. By "soon", I didn't think I'd need them NEXT WEEK, because of immediately failing my own state's inspection. (LIE again?) So - if you want to be treated like garbage by liars - yes, by all means, come to Nissan of the Bronx and buy a car. Otherwise, AVOID THEM LIKE THE PLAGUE. More

I never thought I would get a car this soon. My sale consultant. Guided me and my mother a direction that never cross my mind that could be accomplished. And thank you again. I most appreciated My sale consultant. Guided me and my mother a direction that never cross my mind that could be accomplished. And thank you again. I most appreciated your services Osiris and Albert!! More

They are con artist. . they try their to sell extra tires n charge it ,, its a scram- . they try their to sell extra tires n charge it ,, its a scram- More

Had a flashing airbag light and was not addressed by the dealer, recalled part was not changed, claiming my part was in good condition... dealer, recalled part was not changed, claiming my part was in good condition... More

Very worst service. Macanic very unprofessional. I’m not offering any body go this service store Macanic very unprofessional. I’m not offering any body go this service store More

The staff at this dealership makes me feel comfortable and well taken care of. They also seem to be very aware of the time constraints of their clients. and well taken care of. They also seem to be very aware of the time constraints of their clients. More

After a rough start Ashley & Brian did shine and made things right. Thanks for the all weather mats Mr GM! I would buy again from this dealership. things right. Thanks for the all weather mats Mr GM! I would buy again from this dealership. More

I was extremely satisfied with the service. The facility was clean and comfortable. The service was fast and the advisor was polite and professional. I recommend this service location. The facility was clean and comfortable. The service was fast and the advisor was polite and professional. I recommend this service location. More

Perfect! Professional! Honest! Passion! Respectful! The best dealership I ever met. I appreciate the service. Professional! Honest! Passion! Respectful! The best dealership I ever met. I appreciate the service. More

Easy check in without appointment. Greg kept me informed and allowed me to pick up my car within my schedule. The liftgate part were on back order. IDK if i'm supposed to check back Greg kept me informed and allowed me to pick up my car within my schedule. The liftgate part were on back order. IDK if i'm supposed to check back or await a call from the service department More