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Nissan of the Bronx
Bronx, NY
2,144 Reviews
Welcome to Nissan of the Bronx!
Nissan of the Bronx in NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 877-892-2891.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,144 reviews
August 31, 2017
No customer service Went into Teddy Nissan some weeks back to try to purchase a vehicle. spoke to a salesman named Shane who immediately tried to assist me. I explained t Went into Teddy Nissan some weeks back to try to purchase a vehicle. spoke to a salesman named Shane who immediately tried to assist me. I explained to him my situation in regards to my negative equity and I also brought along with me my mother. We sat down I told him I really like the rogue can a deal be done he said certainly. After waiting for about an hour he said we finalized the paperwork or you have to do it wait and see the finance manager to see what approval we can get. That seemed like forever we were there for about 3 hours and I felt it was a waste of time. Finally we sat with the manager he stated ok lets run my information than my mother and he said lets see what they said. He told me ok please wait a little longer because the transaction is still pending. After waiting another half an hour the manager said we could not get an approval for you but we can try to see if another bank will when asked why since I have a co-signer with a tier one credit he stated because of my credit and the negative equity. After a few minutes Mr. Julio Batista came into the office and told me that he apologizes but said that because i missed a payment it is there policy that we cannot make a deal that Nissan cannot approve me. I told him but why mistakes happens he again said its our policy to take a trade in when someone missed a payment. I told him I waited almost 4 hours for you guys to tell me nothing can be done so I shook his hand and said let me have my keys I'm done. A few days later I received an email from quote on quote the owner who said please reach out to me and let me know what can be done to make a deal happen. I called and someone stated he was not available that she was his assistant left the message with her and waited for a call back. No one called me so i called back a few days later and she had me speak with another manager who told me that yes it is there policy to not take a vehicle who had missed a payment and when he reviewed my paperwork everything was in order but because of their policy that if you miss a payment they cannot take your trade in. I told him well let me see that in writing he told me we do not have that in writing and I said well policy can be changed but if your telling me its not in writing why couldn't a deal be done he said sorry we cant. The managers are rude all they care is about sales and money and numbers. I work for the government and I spoke to someone in the Better Business Bureau and with an attorney and they even said they should show you something in writing. I am not a smart man but I do know when my business is not wanted. I have already contacted my city congressman as well as the US Attorney General to please look into this matter, everyone should be treated fairly and shouldn't have to sit in a car dealership for hours than be told that because of their policy for a missed payment a deal could not be done. when you service the public you go above and beyond to help them with whatever it is they need to resolve the issue. Please I ask that you do your research call attorneys, contact, the BBB, Edmunds, or any other place where you can to get a vehicle rather than be turned down on a policy that they do not even have in writing. More
by Mywork20012001
Employees Worked With
Julio Batista
August 25, 2017
Terrible experience Worst customer service I've ever received from a dealership. I went in for my Bluetooth, everybody complains that they can't hear me when I use it, I Worst customer service I've ever received from a dealership. I went in for my Bluetooth, everybody complains that they can't hear me when I use it, I always have to use the speaker phone, I went to the dealership and was told it was a software issue, I called the software people and was told I needed a new mic. I went in took a day off work to get this fixed and was told by the most unprofessional employee Luis hooker that they were not gonna change it because he can still hear it. I explained that nobody can hear me and he said that's too bad it must be your phone. I've changed phones twice and still have the same issue. My friend has a rogue and his Bluetooth sounds clear and loud. I should've stayed with Honda, won't be buying Nissan in the future. More
by mikesusa40
Employees Worked With
Luis Hooker
August 23, 2017
Blessed experience Mr. Kevin Grant and Mr Christopher Jon-Baptiste literally made me feel like family. Their mild mannered but enjoyable style made me melt into a trust Mr. Kevin Grant and Mr Christopher Jon-Baptiste literally made me feel like family. Their mild mannered but enjoyable style made me melt into a trust level. Thank you so much for making what I thought I could never afford such a blessed experience! Literally drove off the lot praising God! More
by Praisecar
Employees Worked With
Kevin Grant and Christopher Baptiste
August 12, 2017
Great experience Best dealership I've been to Teddy Nissan had a family felling very welcoming and a special thanks to William E James, Julio Batista, and Pedro J Almo Best dealership I've been to Teddy Nissan had a family felling very welcoming and a special thanks to William E James, Julio Batista, and Pedro J Almonte for all the time they spent working with me to get me my new car More
by Travis D Sanders
Employees Worked With
Steve Risso, Julio Batista, William James, Pedro Almonte
August 10, 2017
Amazing and fantastic person. I have met with William James to purchase a new car. He is such a fantastic sales person. William make my experience of buying a car so easy and fun. I have met with William James to purchase a new car. He is such a fantastic sales person. William make my experience of buying a car so easy and fun. I could not have ask for a better experience. Thank you so much William to make my experience a memorable one. More
by Sharon
Employees Worked With
William James
August 03, 2017
William James...My Salesman for Life! Teddy Nissan, THE BEST ***MY REVIEW IS LONG BUT PLEASE READ*** I really don't know where to start...I went to the dealership yesterday (8/1/17) not really expecting to le ***MY REVIEW IS LONG BUT PLEASE READ*** I really don't know where to start...I went to the dealership yesterday (8/1/17) not really expecting to leave with a car but I was VERY hopeful. I called Mr. James before I went because I wanted to make sure he was working that day. He sold me a 2010 Pathfinder three years ago (I had horrible credit back then and he STILL got me a great deal) and the experience was seamless so OF COURSE he was the first person I thought of when I was in need of a new vehicle. When I arrived at the dealership to see Mr. James, I was greeted with a huge smile and a hug! It was so great to see him and I was happy that he was going to be able to help put me in a new car. I told him which vehicles I'd be interested in purchasing and he went to the lot to choose a car for my test drive. We took the Rogue SL out for a drive and I fell in looooove. When we got back I looked at Mr. James and said, "Let's make this happen!!" Lol. I was there alllllll day making phone calls and Mr. James was making phone calls and sending emails but he got the deal DONE!!! He also bought me lunch and some really yummy lemonade. Lolol I'd been in an accident and I had a rental...Mr. James was kind enough to follow me to Enterprise to drop it off so I could just drive home in my new ride! I really appreciated that because he really didn't have to do that. Mr. James will go out of his way to satisfy his customers and at this point, he is the only person I'll be buying my car from. Any time I need to contact Mr. James he always makes himself available and I truly appreciate that! As long as I drive a Nissan, I will give this dealership my business. Every salesperson that I came in contact with was so professional and incredibly friendly. Yes, I understand that they want people to do business with them but I've been to other dealerships...and I keep coming back to Teddy Nissan. William James, Pedro Pereira, Pedro Almonte, Rajon Lewis and Edward with the curly hair lol, it was a pleasure!!! Thank you all so much for letting me use your computers and for making me feel so comfortable and making it happen. You guys rock!!! Smooches!!! More
by tregirl
Employees Worked With
Pedro Pereira, Pedro Almonte, Edward, William James, Pedro Almonte, Rajon Lewis
July 27, 2017
Financed My First Used Car The experience I had at Teddy Nissan while financing my first car was a success ! I was greeted as soon as I came in and dealt with. I had the pleasur The experience I had at Teddy Nissan while financing my first car was a success ! I was greeted as soon as I came in and dealt with. I had the pleasure of meeting William James and Pedro Almonte who were wonderful sales man ! I came in with a set goal and it was executed perfectly. I drove out with a clean, shiny, full tank vehicle. I would recommend Teddy Nissan to anyone who is a first time buyer or looking to purchase a car. Thank you Teddy Nissan , I love my car ! More
by shiannbennett
Employees Worked With
William James, Pedro Almonte
July 08, 2017
Great Expeirence William stoped at nothing to help me get my first car. It was a great first time experience for me. Thank You William Appreciate it. William stoped at nothing to help me get my first car. It was a great first time experience for me. Thank You William Appreciate it. More
by ogilzene
Employees Worked With
William James
June 28, 2017
Nissan Pathfinder I leased four Nissan Pathfinders with Teddy Nissan and will probably lease a new Pathfinder next month. Debra the Leasing Retention Manager that I sp I leased four Nissan Pathfinders with Teddy Nissan and will probably lease a new Pathfinder next month. Debra the Leasing Retention Manager that I spoke with was helpful and professional. More
by Seth21
Employees Worked With
May 23, 2017
Best experience ever William has help my family tremendously. 8 years ago he help my mother get her new Nissan Altima. Her Altima is driving as new as ever til this day. N William has help my family tremendously. 8 years ago he help my mother get her new Nissan Altima. Her Altima is driving as new as ever til this day. Now he has helped me get my very own new Nissan Rogue at 23 yrs old. my first financial investment. Thank you William More
by Dominique Campbell
Employees Worked With
William James
