Nissan of the Bronx

A very professional and helpful experience. Juan G made our experience a smooth one. He not only cared about our business transaction but ensured that I was comfortable and taken care of as quic Juan G made our experience a smooth one. He not only cared about our business transaction but ensured that I was comfortable and taken care of as quickly as possible because I was not feeling well. Very good customer service. You do not see this everyday in NYC. THANKS JUAN G. More

A fantastic Company, best around! I went to Teddy Nissan to buy a 2015 Nissan Xterra. I would say that I was fortunate to meet my sales man Garfield Hughes; well I had an awesome expe I went to Teddy Nissan to buy a 2015 Nissan Xterra. I would say that I was fortunate to meet my sales man Garfield Hughes; well I had an awesome experience, Garfield was very knowledgeable in every aspect of sales, he knew his product inside out which made me understand the vehicle even more; great personality he even offered me refreshments. I am so happy with my purchase and the total participation of the entire sales team..Big shout out to Manager Gabriel, Finance Director Jonathan Taveras, Sales Manager Eddie and Alex and to all the detailing department you guys ROCK, thanks for a Truly Exceptional Experience and remember if you are going to Teddy Nissan you have to see Mr. Garfield Hughes. More

The best service Mr Williams was very very patient helping me with my very first car. He made sure I did not leave the dealership with the car I wanted. He was patient Mr Williams was very very patient helping me with my very first car. He made sure I did not leave the dealership with the car I wanted. He was patient every step of the way especially with finding the best insurance. Everyone at Teddy Nissan had a friendly tone and provided excellent customer service. I highly recommend and ask for Mr William James Thank you a billion Beatrice More

Highly recommended. Great experience on second time around!! I previously posted a negative review here and deleted it because of Teddy Nissan resolving our issue. Ou Great experience on second time around!! I previously posted a negative review here and deleted it because of Teddy Nissan resolving our issue. Our first encounter was with mixed reviews starting with a very knowledgeable salesman named Luigi. Luigi was a very pleasant man who not only knew about nissans but with the other pre owned vehicles on the lot. Why? Because he has a passion for automotive and it shows by the answers that he response with. After talking with Luigi and us being interested in a pre-owned Ford vehicle on the lot we went over price that we witnessed on the car guru website as well as the Teddy website. The actual price was considerably more than listed. We were not happy. Luigi explained that the listed price was before a considerable down payment. Luigi then followed protocol by talking with the manager on duty, (Ramiro) and he came out to talk with us. This is when things went down hill. Let’s just say that things didn’t go well and although he (Ramiro) said that he didn’t want us to leave with a bad taste in our mouths, we did just that! We we’re angry and disappointed. We had traveled from Long Island where we live to the Bronx and we liked the car. The following day, we were contacted by a manager Rejon after reading our review. He was unaware of what happened the day before. He was very apologetic and wanted to make things right. After a few phone calls by him, we realized that we would have to forget about this car and continue our search. Rejon was very kind and professional and was as helpful as he could be but at this point, we had to walk away from this car because of our finances but felt better about the business because of their continued calls to make things right. The following day, the general manager Gabriel contacted us to hear our side of the story of the negative review that we left. Gabriel wanted to correct the situation and went above and beyond to work with us and make that happen. We settled on a price and knowing that we were coming from a distance, he handed us over to Albert to finalize the details and have the car ready for when we got there. Going back for the second time was a pleasure. We were treated respectfully and professionally by all. I would absolutely recommend Teddy Nissan to everyone for the purchase of a new or pre-owned car and I thank you all for turning our experience into a positive one to start off the new year! Phil and Mary Ellen Mumola. More

Exceptional Customer Service I went to Teddy Nissan 10/18/2017 to see William about an upgrade. I really didn't think he could pull this off because he got me the ultimate deal on I went to Teddy Nissan 10/18/2017 to see William about an upgrade. I really didn't think he could pull this off because he got me the ultimate deal on my previous car, but I was wrong. William and staff at teddy Nissan not only got me a better car but top the previous deal many times over. This is my favorite place to watch cable, drank coffee, eat and joke with staff. Thank you, William More

It was an honor visiting, Mr William James was very helpful. The service was accommodating, warm hospitality, price is satisfactorily and at the end I walk away smiling because I get my money worth and I can r The service was accommodating, warm hospitality, price is satisfactorily and at the end I walk away smiling because I get my money worth and I can recommend this company to anybody. More

If you're looking for a well done job, look for Willam James I went to Teddy Nissan on 9/27/2017 looking for a car that would fit my big family. There I met Mr. William and from the very first second he made fee I went to Teddy Nissan on 9/27/2017 looking for a car that would fit my big family. There I met Mr. William and from the very first second he made feel like I was a member of his own family! Once he understood my needs, he went above and beyond in explaining to me the difference between each car as I was clueless about cars. He was very patient with me as I changed my mind multiple times. He even helped me with the insurance. Really, I can't find the right word to express my feelings and gratitude towards Mr. William. If you are looking for a well done job, look for Willam James. More

TEDDY IS THE WAY TO GO!!!! To begin, I am a new driver. Buying a car seemed like a lot of homework to me, but all of that went out the window once I met William James at Teddy N To begin, I am a new driver. Buying a car seemed like a lot of homework to me, but all of that went out the window once I met William James at Teddy Nissan. He was so friendly, and professional. He explained to me with detail what were the steps that I need to take before buying a car. I also informed him that my credit wasn't great AT ALL, but he stated that it wouldn't be an issue, and that paying my dues on time will help me build my credit. I had rented a Nissan Rogue prior to going to this dealership; and I knew for a fact that I would want to purchase a similar car. I came the following week prepared with my deposit, insurance, and my proof of address. After doing all the paperwork, I met Pedro Pereira (Finance Manager), and he told me to leave all my worries in his hands. He used my credit score to determine which bank would work with me. In the end I walked out of there with at 2017 Nissan Altima. Long story short I went to another dealership before this one and it was a horrible experience. I want to thank William, Pedro and also Jeffrey (for showing me the features of the car) for giving me the best experience I could ever ask for. I was a lost child looking for her mom in the mall and Teddy Nissan Found the way. THANK YOU GUYS SO MUCH !!!!! I'm telling all my friends and family about this!!!! More

No nonsense and very professional I went to Teddy Nissan on 9/16 to look at the Rogue. I knew I wanted an SUV and the Rogue was at the top of my list. I fell in love with the car after I went to Teddy Nissan on 9/16 to look at the Rogue. I knew I wanted an SUV and the Rogue was at the top of my list. I fell in love with the car after driving my girlfriend's for quite some time. This was my first time leasing a car and I spoke with many people about what I should be expecting and made sure to do my research. My sales rep was Elijah and I also worked Pedro and Julio. Each of these men were informative, professional, patient, and helped me get exactly what I needed. Drove home in a brand new 2017 Gray Nissan Rogue and couldn't be happier. Thank you Teddy Nissan! More